200+ Contact Center Jobs - August 2026 - Urgent Hiring
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"contact center"
Boleh Sembang
MYR2,000 - MYR2,400 Sebulan
Pandan Indah, Selangor
Dekat Stesen Tren
- Make outbound calls using provided lists
- Introduce customers to company products, services, and promotions
- Generate sales to earn commissions and incentives ...
Jadilah pemohon terawal!
Posted
18 days ago
Boleh Sembang
MYR2,800 - MYR3,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Process and maintain wholesale/commercial loan facilities after approval.
- Review loan documentation to ensure all required documents are complete.
- Perform loan drawdown, repayment, disbursement, and settlement activities. ...
Posted
14 days ago
Boleh Sembang
Up to MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Jadilah pemohon terawal!
Posted
25 days ago
Boleh Sembang
Up to MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Jadilah pemohon terawal!
Posted
25 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures.
- To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.
- Tackling complicated issues / complaints and implement necessary improvement measures. ...
Posted
13 days ago
Boleh Sembang
MYR3,000 - MYR3,001 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle inbound calls from customers regarding banking products and services such as savings/current accounts, credit cards, loans, internet banking, and transactions.
- Provide accurate information and solutions to customers’ inquiries, complaints, and requests in a timely manner.
- Ensure all interactions comply with internal policies, procedures, and regulatory guidelines (e.g., Bank Negara Malaysia standards). ...
Posted
a month ago
Boleh Sembang
MYR2,600 - MYR3,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
- Resolve first-level (L1) queries efficiently, covering:
- General product and service information ...
Posted
a month ago
Boleh Sembang
Up to MYR4,500 Sebulan
Dekat Stesen Tren
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Jadilah pemohon terawal!
Posted
14 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
7 days ago
Boleh Sembang
MYR2,000 - MYR2,300 Sebulan
Dekat Stesen Tren
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
20 days ago
Boleh Sembang
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
4 days ago
Boleh Sembang
MYR2,600 - MYR3,900 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
a month ago
Boleh Sembang
MYR2,200 - MYR2,500 Sebulan
- Customer Relations & Queue Management
- Greet and assist both pre-booked appointment holders and walk-in customers (Public and Dealers) with high energy and professionalism.
- Manage the booking ecosystem, including sending out timely reminders to customers regarding their upcoming inspection slots to minimize no-shows. ...
Posted
22 days ago
Boleh Sembang
MYR8,000 - MYR8,001 Sebulan
Dekat Stesen Tren
- Operations Management
- · Manage the day-to-day operations of the inbound contact centre to ensure smooth service delivery.
- · Monitor and achieve client Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction goals. ...
Posted
a month ago
Boleh Sembang
MYR10 - MYR15 Sejam
Graduan Baru
Dekat Stesen Tren
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
22 days ago
Boleh Sembang
MYR3,500 - MYR4,600 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Job Scope:
- * Handle customer enquiries via calls, live chat & email
- * Resolve customer issues within SLA ...
Posted
a month ago
Boleh Sembang
MYR3,800 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions
- Troubleshoot customer issues and provide comprehensive assistance to resolve problems
- Identify and escalate complex or unresolved cases to the appropriate teams ...
Posted
5 days ago
Boleh Sembang
MYR3,500 - MYR5,000 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers.
- Achieve customer service and call KPIs. ...
Posted
13 days ago
Boleh Sembang
MYR15 - MYR17 Sejam
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Provide professional and friendly customer service
- Explain products clearly and make recommendations
- Handle customer enquiries and feedback ...
Posted
20 days ago
Boleh Sembang
MYR4,000 - MYR4,500 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
15 days ago
Boleh Sembang
MYR1,000 - MYR1,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Assist in conducting market research to identify potential personalities and industry opportunities.
- Make outbound cold calls to prospective personalities and industries.
- Schedule appointments or forward qualified interviews to the sales team. ...
Posted
21 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Posted
a month ago
Boleh Sembang
MYR3,000 - MYR3,800 Sebulan
Graduan Baru
Dekat Stesen Tren
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Posted
14 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Make outbound calls to prospective and existing customers.
- Introduce and explain company products or services.
- Identify customer needs and recommend suitable solutions. ...
Posted
6 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Make outbound calls to prospective to make appointment
- Understand customer needs and present tailored solutions to close deals.
- Follow up on leads and inquiries, turning them into successful sales. ...
Posted
6 days ago
Boleh Sembang
MYR4,500 - MYR4,700 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
15 days ago
Boleh Sembang
MYR3,000 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
a month ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Provide high-quality customer service and support to customers via phone, WhatsApp, email, social media, online booking platforms.
- Respond promptly and professionally to customer enquiries regarding court bookings, memberships, coaching programmes, sports events, tournaments, venue rentals, and promotional packages.
- Prepare quotations for venue rentals, corporate events, tournaments and group bookings. ...
Posted
a month ago
Boleh Sembang
MYR2,400 - MYR2,700 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Attend to all inbound and perform outbound calls as assigned.
- Ensure complete follow through on all customer queries, investigation and feedback.
- Participates in customer satisfaction improvement and call quality initiatives. ...
Posted
a month ago
MYR2,400 - MYR3,500 Sebulan
+Pampasan Tambahan
Graduan Baru
- Attend to members' and customers' enquiries professionally and courteously.
- Handle membership registrations, renewals, and account-related requests.
- Process product purchases, collections, returns, and exchanges. ...
Posted
a month ago