Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data...
Handle daily HR administration activities including employee records, personal files, HR documentation, and employee database updates.
Coordinate and track renewal of company licenses, permits, certificates, and operational-related documents to ensure compliance with regulatory requirements.
Maintain proper documentation and filing systems for HR, administrative, and compliance records for audit purposes....
Perform the research and needs analysis required to develop content, mapping course content and learning activities to the appropriate learning objectives....
HR Operations & Compliance – Oversee HR processes, ensuring accuracy, efficiency, and compliance with regulatory and organizational policies.
Payroll & Statutory Requirements – Ensure timely and accurate payroll processing, government claims, and tax filings, maintaining compliance and data integrity.
Work Pass & Mobility Management – Manage end-to-end work pass applications, renewals, and cancellations for employees and global trainees, ensuring seamless workforce mobility....
Process invoices (from trade and non-trade vendor), customer refund, rentals, utilities, and staff claim in the system in an effective and timely manner, ensuring accuracy and completeness. Liaise with respective users to resolve any discrepancies identified.
Process payments using different payment types.
Monitor and track operational expenses and provide relevant analysis and insights to management....
To support Marketing Manager, BU3 in the overall planning and implementation of effective Township and Product Marketing and Sales Plan and ensuring the timely execution of all New Launches as per Budget Plan for Townships under the Business Unit 3 i.e. Serenia City in Sepang, Hamilton Business Park and Vision Business Park in Nilai.
Assist the Marketing Manager to formulate marketing & sales strategies to meet revenue, sales and profit targets set for the Financial Year as per Budget Plan.
Assist the Marketing Manager to develop and monitor the rollout of marketing program and ensure the timely execution of marketing plans for new launches, not new launch and completed products....
Drive customer retention in assigned regions by earning partnerships and nurturing customer loyalty.
Discuss strategies with assigned Sales Teams regarding account activity to drive an increase in Revenue through upselling and cross-selling opportunities.
Ensure a seamless workflow for processing customer orders....
Supervise, and coordinate Direct-to-Customer (DTC) activities, including roadshows, exhibitions, test ride events, product launches, and promotional campaigns.
Plan, organize, and execute customer engagement programs to enhance brand visibility and customer experience.
Prepare and manage event proposals, budgets, schedules, operational plans, and post-event reports....