5,000+ Customer Care Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer care"
Boleh Sembang
MYR1,800 - MYR2,500 Sebulan
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify.
- Follow up on customer orders, delivery status and payment matters. ...
Jadilah pemohon terawal!
Posted
7 days ago
Boleh Sembang
MYR2,300 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Posted
12 days ago
Boleh Sembang
Customer Service Engineer (60445)
MYR3,500 - MYR4,500 Sebulan
- - Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.- Address and resolve customer issues promptly.- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.- Communicate effectively with clients and JP headquarter to understand their needs and provide tailored solutions.- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.- Work closely with technical team in Japan to provide high-end services with clients.- Other Ad-hoc duties if assigned by managements.
Jadilah pemohon terawal!
Posted
6 hours ago
Boleh Sembang
SGD2,200 - SGD2,200 Sebulan
Choa Chu Kang (BP1), Choa Chu Kang (BP1)
- Handle communication and coordination matters related to HDB upgrading works.
- Explain renovation and upgrading schedules and work progress to residents.
- Record and follow up on residents’ requests and concerns. ...
Jadilah pemohon terawal!
Posted
6 days ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
Posted
6 hours ago
Boleh Sembang
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage high volume of phone calls, online platform and social media and provide response to all while maintaining high quality of services and performance standards.
- Answer enquiries and provide information pertaining to queries, complaints and feedback
- Schedule appointments for customers who inquire. ...
Posted
2 days ago
Boleh Sembang
Customer Service Associate
Undisclosed
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle inbound customer inquiries via phone, email, and chat, providing accurate and timely information about products and services.
- Resolve customer issues and complaints efficiently and professionally, aiming for first-contact resolution whenever possible.
- Document all customer interactions, transactions, comments, and actions taken in the CRM system. ...
Posted
5 hours ago
Boleh Sembang
Customer Support Executive
MYR2,500 - MYR2,500 Sebulan
Dekat Stesen Tren
- Handle and resolve customer inquiries.
- Input orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
- Build and maintain quality relationships with customers and suppliers. ...
Posted
6 days ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Responsibilities-
- - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
2 days ago
Boleh Sembang
MYR2,500 - MYR3,000 Sebulan
Dekat Stesen Tren
- Prepare and organize clients' application documents.
- Follow up on application progress and provide updates to clients.
- Liaise with ICA, MOM, ACRA, and other relevant authorities. ...
Posted
6 days ago
Boleh Sembang
SGD2,200 - SGD3,000 Sebulan
Outram Park (EW16), approximately 10 minutes’ walk from MRT, Outram Park (EW16), approximately 10 minutes’ walk from MRT
- Coordinate and follow up on daily cargo delivery schedules.
- Arrange container movements and related logistics activities.
- Communicate with customers, drivers, and relevant operational teams regarding delivery arrangements. ...
Posted
6 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
8 days ago
Boleh Sembang
MYR3,000 - MYR6,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Prospecting new leads through cold calls, emails, social media, and other channels
- Qualifying leads by understanding their needs, budget, and decision-making process
- Researching prospects to identify pain points, industry challenges, and buying signals ...
Posted
6 days ago
Boleh Sembang
MYR3,000 - MYR3,999 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Reply customer inquiries via live chat, WhatsApp, phone call, WeChat & other platforms
- Assist customers with order tracking, delivery status, and after-sales issues
- Handle complaints, refunds, missing/damaged items, and delivery problems ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
Customer Service Executive
MYR3,000 - MYR4,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
6 hours ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Dekat Stesen Tren
- Log, monitor, and update incidents in the helpdesk ticketing system.
- Develop a strong understanding of the company's products and features.
- Guide buyers and suppliers on portal usage, system functionalities, and business processes. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Sebulan
Graduan Baru
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
Posted
6 hours ago
Boleh Sembang
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
6 hours ago
Boleh Sembang
Customer Service & Marketing Executive
MYR2,500 - MYR2,500 Sebulan
Dekat Stesen Tren
- Handle and resolve customer inquiries.
- Input orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
- Build and maintain quality relationships with customers and suppliers. ...
Posted
6 days ago
Boleh Sembang
MYR2,800 - MYR3,500 Sebulan
- Resolves problems related to invoicing, purchasing, and delivery processwith customers viainbound telephone, email or chat.
- Demonstrates ability to articulate issues & solutions in simple to understand terms to both management and customers.
- Coordinates with the repair center/team on troubleshooting arrangements and logistics for issues related to applications, products, and vendors. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
+Pampasan Tambahan
Graduan Baru
- Resolving customer queries through inbound calls, emails, and live chats
- Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
- Following up with customers to ensure their issues are resolved ...
Posted
4 days ago
Boleh Sembang
MYR3,000 - MYR4,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- To handle inbound and outbound customer calls.
- To perform verification and follow-up calls where required
- To resolve customer issues within agreed turnaround times and service levels. ...
Posted
5 days ago
MYR2,800 - MYR3,800 Sebulan
+Pampasan Tambahan
Graduan Baru
- Minimum SPM or equivalent
- Basic IT knowledge
- Pleasant personality, cooperative and work well with co-workers ...
Posted
5 hours ago
Boleh Sembang
Undisclosed
Dekat Stesen Tren
- Perform Outbound Calls based on leads assigned by Team Leads via CARSOME’s CRM system & also handle leads via CARSOMEWhatsApp platform
- Attend customer inquiries by providing accurate information regarding CARSOME’s used car business, product & service offerings.
- Support customers in account registration,test drive appointments and also car booking ...
Posted
6 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
+Pampasan Tambahan
Graduan Baru
Puchong, 47180
Dekat Stesen Tren
- You will be handling lingerie (bras) and women's clothes for the customers.
- You will ensure no customer is left waiting. You will be responsible for dealing with all customer enquiries in a timely manner, ensuring that every message receives a prompt and helpful response.
- You will manage the returns process. You will handle customer returns and exchanges, ensuring they are processed quickly and efficiently so the customer isn't left waiting for their refund or new item. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
MYR1,800 - MYR2,500 Sebulan
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify.
- Follow up on customer orders, delivery status and payment matters. ...
Jadilah pemohon terawal!
Posted
7 days ago
Boleh Sembang
MYR1,800 - MYR2,500 Sebulan
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify.
- Follow up on customer orders, delivery status and payment matters. ...
Jadilah pemohon terawal!
Posted
7 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
George Town, Pulau Pinang
- To be responsible for overseeing the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents.
- Ensure compliance with customs regulations: Must stay up-to-date with customs laws and regulations and ensure that all import and export activities adhere to these requirements and is responsible for classifying goods according to customs codes, determining duty rates, and ensuring appropriate licenses and permits are obtained.
- Liaise with government agencies and customs authorities: To act as intermediaries betweenimporters/exporters and customs authorities. To communicate with customs officials, government agencies, and other relevant parties to resolve any issues, provide the necessary documentation, and ensure compliance with customs regulations. ...
Posted
9 days ago
Boleh Sembang
MYR1,800 - MYR2,500 Sebulan
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify.
- Follow up on customer orders, delivery status and payment matters. ...
Jadilah pemohon terawal!
Posted
7 days ago
Boleh Sembang
MYR2,300 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Jadilah pemohon terawal!
Posted
12 days ago