Customer Experience Jobs in Selangor - August 2026 - Urgent Hiring
Showing 1,823 jobs results for
"customer experience"
in Selangor
MYR5,600 - MYR6,577 Per Month
Kuala Lumpur International Airport, Selangor
- Transformation Strategy & Execution
- Lead digital transformation initiatives, including process digitisation, workflow automation, data-driven decision-making, and technology-enabled business improvements
- Drive innovation programs through design thinking, ideation workshops, innovation labs, and proof-of-concept development. ...
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Posted
2 months ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- To perform quality control checks for MH and FOCA flights and the overall management of C23 store in ensuring all AIC activities meet the required standards (SLA) in terms of cabin and toilet cleanliness, availability of equipments, dressing requirements, on time performance, sufficient stock availability, etc.
- Ensure the completion and execution of aircraft interior cleaning activities while coordinating instruction to AIC vendors / service providers and other related units / departments and monitoring vendor’s performance (number of staff, productivity, discipline, OTP etc) to ensure compliance to the agreed SLA & SOP.
- Manage operational manpower resources , complaints, delay reports, daily delay summary reports, evaluate on-site problems and make initial recommendations for possible corrective actions and follow up on its effectiveness and to verify, certify billing from AIC appointed service providers / vendors. ...
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Posted
2 months ago
MYR2,030 - MYR3,430 Per Month
Kuala Lumpur International Airport, Selangor
- Lead the development, implementation, governance, and continuous improvement of inflight systems, applications, dashboards, and digital solutions.
- Manage system projects, rollouts, enhancements, user training, budgets, timelines, and benefits realization to support business objectives.
- Oversee system support, incident management, SLA compliance, vendor performance, and resolution of operational and system issues. ...
Posted
2 months ago
Chat Available
Undisclosed
WFH
Near Train Station
- Source suitable candidates through personal contacts, employee referral networks, social media, and other available channels.
- Share suitable job opportunities and engage interested candidates.
- Conduct an initial screening to understand candidates’ experience, language ability, salary expectations, and availability. ...
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Posted
20 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
Posted
22 days ago
Chat Available
Undisclosed
WFH
Near Train Station
- Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
- Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
- Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...
Posted
a month ago