Collaborate with cross-functional teams, including R&D, manufacturing, and quality assurance, to define product specifications and ensure successful product development lifecycles.
Prepare and serve a wide variety of hot and cold tea beverages, including traditional teas, specialty blends, and milk teas, adhering to company recipes and quality standards.
Engage proactively with customers visiting the Canopy Home store at Isetan-KLCC, offering a warm greeting and identifying their needs related to home and bedding products.
Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Prepare and serve a wide variety of hot and cold tea beverages, including traditional teas, specialty blends, and milk teas, adhering to company recipes and quality standards.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
Lead store operational planning by organising team responsibilities, reviewing operational progress, participating in operational policy discussions, and implementing company operational standards to achieve business objectives.
Market Expansion & Sales: Promote and sell the company’s fast-moving consumer goods (FMCG) and food products to potential clients across the Melaka region.
Responsible for issuing and organizing daily company documents, including quotations (QL), proforma invoices (PI), purchase orders (PO), and delivery orders (DO).
Customer Engagement: Engage with potential and existing customers through various channels, including in-person visits, phone calls, emails, and online platforms, to build relationships and understand their requirements.
Prepare and serve a wide variety of hot and cold tea beverages, including traditional teas, specialty blends, and milk teas, adhering to company recipes and quality standards.
Collaborate with cross-functional teams, including R&D, manufacturing, and quality assurance, to define product specifications and ensure successful product development lifecycles.