1,000+ Customer Experience Management Jobs - August 2026 - Urgent Hiring

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Undisclosed
  • • Lead the overall operations of the Swedish Restaurant and Co-worker restaurant.
  • • Lead kitchen productions, cashiering, dishwashing, customer experience, and dining cleaning services.
  • • Collaborate with the IKEA Food management team to lead and manage the area to fulfil the function's purpose of building both business and people. ...
Communication Teamwork
+5

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Posted
a month ago
Undisclosed
Near Train Station
  • Work with Marketing Team and cross-functional team to build and constantly improve regional loyalty programs, which consist of IKEA Family, Småles, Kids loyalty program and a subscription IKEA Family scheme using data, business insights, and customer feedback to drive traffic, purchases, and engagement.
  • Drive member acquisition and engagement through in-store, online, roadshow, and event initiatives to ensure a stable growth of the member base and a healthy number of contactable members for marketing purposes.
  • Partner with related stakeholders to implement necessary enhancements to Loyalty and Marketing system and the automation process for targeting and retargeting work. ...
Communication Teamwork
+5

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Posted
a month ago
Chat Available
MYR4,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Act as a key contact to support client relationships and ensure smooth communication.
  • Assist in marketing campaigns, coordinate with internal teams (marketing, customer service, technical).
  • Collect client feedback and support product/system improvements. ...
Client Relationship Management Communication Skills
+2
Posted
3 days ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Manage and develop a high-performing team, fostering knowledge enhancement and creating an overall agile workforce capable of adapting to new challenges and tasks.
  • Take accountability for budgeting GDS, NDC, Auditing, Polling, and ongoing costs for services covered under the HD (Oneworld, GDS, MEDA) and project costs, ensuring compliance with the pre-approved budget. Furthermore, I oversee the implementation and regular update of SOPs for all work streams and functions.
  • Analyze and optimize the distribution ecosystem, providing a high-level overview to management and guiding peers on cost optimization strategies. This includes engaging with Revenue Management (RM) and Regional Sales to enhance the distribution process. ...

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Posted
a month ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Contract Administration
  • Maintain supplier and customer contract records, including agreements, amendments, renewals, and related correspondence.
  • Monitor contract milestones and coordinate timely actions for renewals, rate reviews, variations, approvals, and contract execution. ...
Contract Management Negotiation
+1

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Posted
2 months ago
Chat Available
MYR4,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Act as a key contact to support client relationships and ensure smooth communication.
  • Assist in marketing campaigns, coordinate with internal teams (marketing, customer service, technical).
  • Collect client feedback and support product/system improvements. ...
Client Relationship Management Communication Skills
+2
Posted
3 days ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Maintain assigned customer relationship management by becoming the main focal point, addressing customer concerns, request, bidding, RFQ, complaints and escalation during services effectively and promptly.
  • Supports MRO base maintenance annual sales and revenue growth by developing and identifying opportunities for additional revenue (market and customer approach by promoting and upselling MRO base maintenance capabilities).
  • Coordinate RFP review with internal P145 stakeholders, establish costing, prepare and obtain approval on commercial proposals for submission to customer. ...

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Posted
a month ago
MYR2,030 - MYR3,430 Per Month

Kuala Lumpur International Airport, Selangor

  • Lead the development, implementation, governance, and continuous improvement of inflight systems, applications, dashboards, and digital solutions.
  • Manage system projects, rollouts, enhancements, user training, budgets, timelines, and benefits realization to support business objectives.
  • Oversee system support, incident management, SLA compliance, vendor performance, and resolution of operational and system issues. ...
Posted
2 months ago
MYR5,600 - MYR6,577 Per Month

Kuala Lumpur International Airport, Selangor

  • Transformation Strategy & Execution
  • Lead digital transformation initiatives, including process digitisation, workflow automation, data-driven decision-making, and technology-enabled business improvements
  • Drive innovation programs through design thinking, ideation workshops, innovation labs, and proof-of-concept development. ...

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Posted
2 months ago
premium banner
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
WFH
  • * Responsible for sales and marketing activities. (JOHOR BASED)
  • * Responsible for pre & post sales activities.
  • * Responsible for preparing sales report, customer complaint reports andmarket surveillance reports. ...
Sales Negotiation
+2
Posted
3 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
  • Email Handling: Manage incoming email, ensuring timely processing and delivery.
  • Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
Communication Problem-Solving
+3
Posted
15 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Lead the end-to-end process of customer feedback management.
  • Systematically tabulate and analyse the feedback data to identify trends, root causes of dissatisfaction, and opportunities for service enhancement.
  • Develop and present actionable insights and strategies that are aligned with customer expectations. ...
Posted
14 days ago
Undisclosed

KL City

  • Develop and execute a holistic employee experience strategy aligned with organisational goals.
  • Utilise employee feedback and data to identify pain points and improvement opportunities.
  • Collaborate cross-functionally to deliver initiatives. ...
Posted
15 days ago
Undisclosed

KL City

  • Develop and execute comprehensive customer experience strategy for Consumer Banking MY.
  • Utilise customer feedback and data analytics to gain insights into customers’ needs, behaviours and preferences.
  • Identify key areas of improvements in end to end customer journeys and liaise with key stakeholders to implement solutions. ...
Posted
15 days ago
Undisclosed

KL City

  • We are looking for experienced CX executive oversee the development and implementation of CX strategy across Consumer Banking MY. This role involves working with cross-functional teams and departments to ensure seamless, positive and consistent CX across all customer touchpoint.
  • Key Responsibilities *
  • Develop and execute comprehensive customer experience strategy for Consumer Banking MY. ...
Posted
15 days ago
Undisclosed

KL City

  • We are looking for experienced CX executive oversee the development and implementation of CX strategy across Consumer Banking MY. This role involves working with cross-functional teams and departments to ensure seamless, positive and consistent CX across all customer touchpoint.
  • Key Responsibilities *
  • Develop and execute comprehensive customer experience strategy for Consumer Banking MY. ...
Posted
15 days ago
MYR2,100 - MYR3,500 Per Month
  • Develop and execute digital marketing campaigns across various channels including SEO, social media, content marketing, and email marketing to drive brand awareness and lead generation.
  • Manage and grow the company's social media presence on platforms like Facebook, Instagram, and others, creating engaging content and interacting with the online community.
  • Assist in the creation and optimization of website content, blog posts, and other marketing materials to improve search engine rankings and user engagement. ...
Search Engine Optimization (SEO) Social Media Marketing
+5
Posted
3 months ago
MYR2,100 - MYR3,500 Per Month
  • Develop and execute digital marketing campaigns across various channels including SEO, social media, content marketing, and email marketing to drive brand awareness and lead generation.
  • Manage and grow the company's social media presence on platforms like Facebook, Instagram, and others, creating engaging content and interacting with the online community.
  • Assist in the creation and optimization of website content, blog posts, and other marketing materials to improve search engine rankings and user engagement. ...
Search Engine Optimization (SEO) Social Media Marketing
+5
Posted
3 months ago
MYR2,100 - MYR3,500 Per Month
  • Develop and execute digital marketing campaigns across various channels including SEO, social media, content marketing, and email marketing to drive brand awareness and lead generation.
  • Manage and grow the company's social media presence on platforms like Facebook, Instagram, and others, creating engaging content and interacting with the online community.
  • Assist in the creation and optimization of website content, blog posts, and other marketing materials to improve search engine rankings and user engagement. ...
Search Engine Optimization (SEO) Social Media Marketing
+5
Posted
3 months ago
MYR2,100 - MYR3,500 Per Month
  • Develop and execute digital marketing campaigns across various channels including SEO, social media, content marketing, and email marketing to drive brand awareness and lead generation.
  • Manage and grow the company's social media presence on platforms like Facebook, Instagram, and others, creating engaging content and interacting with the online community.
  • Assist in the creation and optimization of website content, blog posts, and other marketing materials to improve search engine rankings and user engagement. ...
Search Engine Optimization (SEO) Social Media Marketing
+5
Posted
3 months ago
MYR2,100 - MYR3,500 Per Month
  • Develop and execute digital marketing campaigns across various channels including SEO, social media, content marketing, and email marketing to drive brand awareness and lead generation.
  • Manage and grow the company's social media presence on platforms like Facebook, Instagram, and others, creating engaging content and interacting with the online community.
  • Assist in the creation and optimization of website content, blog posts, and other marketing materials to improve search engine rankings and user engagement. ...
Search Engine Optimization (SEO) Social Media Marketing
+5
Posted
3 months ago
Undisclosed

KL City

  • To ensure all premium collection transactions (bank’s order, collecting banks, credit / debit cards, daily mail, Easipay, GIRO, JomPAY, lockbox, SSS, and standing instruction) are attended meet/exceeded department’s performance metrics and standards.
  • Attending to correspondence, telephone enquiries/complaints from policyholders, branches, agents & bankers relating to policy matters in a clear, accurate & timely manner via different channel, i.e., Email, letter, ICM, Call Centre escalations.
  • Collate and monitoring all reports as and when required, i.e. collection volume, performance & productivity, cancellation report, bank updates etc. ...
Posted
8 days ago
Undisclosed

Wilayah Persekutuan Kuala Lumpur, Malaysia

  • To ensure all premium collection transactions are attended meet / exceeded department’s performance metrics and standards.
  • Attending to correspondence, telephone enquiries/complaints from policyholders, branches, agents & bankers relating to policy matters in a clear, accurate & timely manner via different channel, i.e., Email, letter, ICM, Call Centre escalations.
  • Assist in supervising and training of staff. ...
Posted
19 days ago
Undisclosed

KL City

  • Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
  • The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
  • 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
15 days ago

Fursa Prima Sdn Bhd

MYR2,500 - MYR2,800 Per Month

KL City

  • Manage and maintain strong relationships with existing clients.
  • Act as the main point of contact to provide professional support and account assistance.
  • Understand clients' needs and provide suitable solutions to enhance client satisfaction and retention. ...
Posted
4 days ago
Undisclosed
  • Strategy & Regional Operations Leadership
  • Lead end-to-end customer support operations across multiple regions, ensuring consistent service standards.
  • Develop and implement regional customer service SOPs, workflows, and escalation matrices tailored for each market while aligning wit overall brand guidelines. ...
Posted
9 days ago
MYR2,500 - MYR3,500 Per Month
  • Duty and main responsibilities
  • 1 Ensure the daily cash banking, and store operation smoothly control on store expenses.
  • 2 conduct stock take for all FOS stores monthly with follow the planning schedule. ...
Posted
8 days ago
MYR2,800 - MYR3,500 Per Month
  • Build practical technical-sales skills by working on live dehumidification projects and preparing customer proposals with our engineering team.
  • Gain hands-on project experience through site visits, testing, commissioning, and client training that strengthens your project coordination track record.
  • Expand your professional network by engaging with customers, suppliers, and industry events to open future sales and technical roles. ...
Posted
2 days ago

Horizon Purpose Sdn Bhd

MYR3,000 - MYR5,000 Per Month
  • Identify and approach prospective customers through cold calling, referrals, networking, and other sales channels.
  • Conduct product demonstrations and presentations to prospective clients.
  • Understand customers' business needs and recommend suitable software solutions. ...
Posted
3 days ago
MYR5,000 - MYR7,000 Per Month
  • Identify and approach prospective customers through cold calling, referrals, networking, and other sales channels.
  • Conduct product demonstrations and presentations to prospective clients.
  • Understand customers' business needs and recommend suitable software solutions. ...
Posted
14 days ago