Our client is an airline of Japan, headquartered in Tokyo. They operate services to both domestic and international destinations and had more than 20,000 employees. In 2013, this company was named a 5-Star Airline.
As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish.
As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish.
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.