Responsible for managing customer feedback data, ensuring structured documentation and analysis to support business decisions. Oversees administrative processes related to customer interactions, ensuring efficient tracking, reporting.
Feedback & Data Management: Collect, organize, and analyse customer feedback to identify patterns and actionable insights.
Administrative Coordination: Maintain structured records, ensuring proper documentation of customer interactions and resolutions.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...