Customer Service Agent Jobs in Pulau Pinang - August 2026 - Urgent Hiring

Bukit Mertajam, Pulau Pinang

Manage and respond to customer inquiries via Facebook and TikTok
Handle comments, messages, and basic customer complaints professionally
Provide accurate product/service information to customers ...

Customer Service Troubleshooting

Posted

2 days ago

Customer Service Assistant

Customer Service Assistant Customer Service Assistant

Infinitepay Sdn Bhd

MYR2,000 - MYR2,300 Sebulan

Graduan Baru

Communication Customer Service

Assist in any ad-hoc tasks as and when is assigned by the immediate superior.
· Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
· Provide accurate and timely information to customers regarding our products & services. ...

Posted

a day ago

Boleh Sembang

Part-Time Customer Service Part-Time Customer Service

Chin & Lim Dental Sdn Bhd

MYR10 - MYR15 Sejam

Separuh Masa

Customer Service Patience

Serve as the first point of contact for all customer inquiries, providing prompt, professional, and courteous assistance via phone, email, and in-person.
Effectively manage and resolve customer complaints and issues with a high degree of empathy and problem-solving skill, aiming for first-contact resolution whenever possible.
Maintain accurate and detailed customer records, documenting all interactions, transactions, comments, and complaints. ...

Jadilah pemohon terawal!

Posted

4 days ago

Boleh Sembang

Logistics & Transportation : Air Freight Export Customer Service Logistics & Transportation : Air Freight Export Customer Service

PERSOL Workforce Solutions Malaysia Sdn Bhd

MYR2,800 - MYR3,300 Sebulan

Rider Support Agent Rider Support Agent

George Town, Pulau Pinang

Handle inbound calls, emails, and outbound communications to resolve customer inquiries and concerns
Address billing issues, service requests, and general customer enquiries professionally and efficiently
Coordinate and monitor pick‑ups, deliveries, and flight uplift, ensuring timelines are met ...

Communication

Posted

a month ago

Boleh Sembang

Lifework HR Services Sdn Bhd

MYR1,700 - MYR2,300 Sebulan

Kontrak

Graduan Baru

Rider Support Communication Skills

Basic Salary: RM 1700.00
Monthly Incentive: RM 600.00 (performance-based)
Overtime & Mileage Claimable (if applicable) ...

Jadilah pemohon terawal!

Posted

11 days ago

Boleh Sembang

Customer Service Assistant Customer Service Assistant

Senheng Electric (KL) Sdn Bhd

MYR1,700 - MYR1,701 Sebulan

Customer Service Assistant Customer Service Assistant

Graduan Baru

George Town, Pulau Pinang

Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain product based on customer needs and desires.
Describe merchandise and explain use operation, and care of product to customers. ...

TIKTOK Customer Service

Jadilah pemohon terawal!

Posted

a month ago

Boleh Sembang

HLA Garment (Malaysia) Sdn Bhd

MYR2,000 - MYR2,500 Sebulan

+Pampasan Tambahan

Simpang Ampat, Pulau Pinang

Graduan Baru

Responsible for customer’s overall in store experience by providing customer service
Understanding customer’s needs, recommend suitable apparels to suite customer’s need, and offer alternative to customer.
Maintain, replenish and upkeep of store according to brand image and Standards. ...

Retail Customer Service

Posted

a month ago

Customer Support Associate Customer Support Associate

Infinitepay Sdn Bhd

MYR2,000 - MYR2,300 Sebulan

Graduan Baru

Communication Customer Service

Assist in any ad-hoc tasks as and when is assigned by the immediate superior.
· Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
· Provide accurate and timely information to customers regarding our products & services. ...

Posted

a month ago

Boleh Sembang

Telemarketing Specialist Telemarketing Specialist

Company Confidential

MYR2,500 - MYR3,500 Sebulan

+Pampasan Tambahan

Sepenuh Masa, Kerja Dari Rumah

Kerja di Rumah • Graduan Baru

Butterworth, Pulau Pinang

Responsible for acquiring new customers through outbound calls, messages, and digital engagement. The role focuses on converting leads into active customers and maintaining a consistent flow of new customer sign-ups.
Contact potential customers via phone, WhatsApp, or online channels to introduce platform offerings and promotions.
Convert warm leads into active registered customers. ...

Cold Calling Customer Support

Posted

7 days ago

CUSTOMER SERVICE SPECIALIST (PG ISLAND) CUSTOMER SERVICE SPECIALIST (PG ISLAND)

Murata

Undisclosed

Customer service officier Customer service officier

George Town

Order Management (order processing, system maintenance, forecast, re-schedule, cancellation, delivery confirmation & etc.)
Shipment Management (co-ordinate with factories & logistics to arrange shipment as committed, provide shipment documents timely)
Inventory Management (inventory planning, secure supply & keep sufficient level of stocks) ...

Posted

2 days ago

Arrow Electronics

Undisclosed

Customer Assistant (Queensbay Mall Penang) - Hostel Provided Customer Assistant (Queensbay Mall Penang) - Hostel Provided

Tasek Gelugor

Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...

Posted

3 days ago

Watson's Personal Care Stores Sdn Bhd

MYR1,700 - MYR2,400 Sebulan

Customer Service Officer EMEA Project Customer Service Officer EMEA Project

Required languages: Bahasa Malaysia, English
Able to work shifts, weekends and public holidays.
Fresh graduates / school leavers encouraged to apply. ...

Posted

16 days ago

Toll Group

Undisclosed

Customer service officier Customer service officier

Enter data according to Standard Operating Procedure
Respond to queries for information and access relevant files
Record information into Cargo wise 1 ...

Posted

18 days ago

Arrow Components

Undisclosed

Experienced Customer Support Officer-6 Experienced Customer Support Officer-6

George Town

Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...

Posted

24 days ago

Toll Group

Undisclosed

Customer Service Executive - Inbound - Social Media Customer Service Executive - Inbound - Social Media

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
PRIMARY DUTIES & RESPONSIBILITIES ...

Posted

9 days ago

TechnoMech (m) Sdn Bhd

MYR2,200 - MYR3,000 Sebulan

Customer Service Executive - Inbound - Social Media Customer Service Executive - Inbound - Social Media

George Town

Handle customer inquiries across inbound calls channels effectively and professionally.
Manage challenging situations and ensure prompt turnaround for all service requests with consistent quality.
Exceed customer expectations through excellent service and accurate information. ...

Posted

18 days ago

TechnoMech (M) Sdn Bhd

MYR2,200 - MYR3,000 Sebulan

Customer Service Representative-3 Customer Service Representative-3

George Town

Handle customer inquiries across inbound calls channels effectively and professionally.
Manage challenging situations and ensure prompt turnaround for all service requests with consistent quality.
Exceed customer expectations through excellent service and accurate information. ...

Posted

18 days ago

Toll Group

Undisclosed

Experienced Customer Support Officer-2 Experienced Customer Support Officer-2

Enter data according to the Export Standard Operating Procedure
Create Quick Booking according to the Booking confirmation in Cargo Wise system
Responsible to register Consol and proceed with issuance of Shippers instruction ...

Posted

19 days ago

Toll Group

Undisclosed

Senior Customer Service Executive Senior Customer Service Executive

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
PRIMARY DUTIES & RESPONSIBILITIES ...

Posted

22 days ago

Air Liquide

Undisclosed