Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
To contact customers via Computer Assisted Telephone Interviewing (“CATI”) to conduct interviews or surveys on customer satisfaction with the services.
Achieve daily/weekly call targets in line with the requirements.
Ensure all calls are conducted professionally, following the approved script and survey questions....
Kiddocare is a childcare platform that connects families with trusted and trained caregivers, making childcare more accessible, convenient, and reliable for parents.
We are looking for a Senior Customer Service Specialist to join our Customer Experience team. This role is ideal for someone who enjoys solving customer issues, takes ownership of complex cases, and is able to support the team in maintaining a high standard of customer service....