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Customer Service Jobs in Federal Territory - September 2026 - Urgent Hiring
Showing 885 jobs results for
"customer service"
in Federal Territory
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Manage Alert
MYR2,500 - MYR2,600 Per Month
KL City
- Handle customer inquiries via: Live chat, Inbound/outbound calls, Email
- Resolve standard L1 queries, including: General product information, Basic transaction status checks, Account guidance and FAQs
- Follow strict SOP-based handling and scripts ...
Posted
19 days ago
Undisclosed
KL City
- handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- About Hytech
- Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...
Posted
19 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
19 days ago
TRIIIO Recruitment
Undisclosed
KL City
- This role follows the Australian public holiday. You are required to work on MY public holiday and you will be compensated for these days with additional annual leave.
- This is full onsite role.
- Your working hours starts between 6.00 am to 9.00 am and ends between 3.00 pm to 6.00 pm ...
Posted
19 days ago
Urban Ace Property Management
MYR1,800 - MYR2,300 Per Month
KL City
- Greeting and assisting all visitors, guests, and customers with warmth and professionalism.
- Managing the reception/information counter and ensuring it is always presentable.
- Providing accurate directions and information as needed. ...
Posted
19 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
14 days ago
Undisclosed
KL City
- KPI Delivery & Operations Management: Lead and monitor customer service KPIs (response time, connection rate, resolution rate, satisfaction, complaint rate). Ensure targets are met through goal setting, data review, and corrective actions.
- BPO Team Management: Manage outsourced customer service teams of 50+ members. Establish supplier evaluation and inspection mechanisms to balance service quality with operational cost.
- Complaint Risk Control: Handle escalated complaints, batch issues, and public sentiment risks. Collaborate with business teams for root cause analysis and corrective actions. Develop standardized SOPs to reduce complaint rates. ...
Posted
14 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Opportunities for promotion
- Professional development
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) ...
Posted
25 days ago
Undisclosed
KL City
- Support transition of ERP system Microsoft AX2012 to D365
- Purchase Order Administration and Management through Microsoft D365.
- Provide efficient day to day customer service support to regional customers. ...
Posted
25 days ago
NOBLE RAW MATERIAL SDN BHD
MYR2,800 - MYR4,000 Per Month
Bangsar South
- Respond promptly and professionally to customer enquiries through Instagram, TikTok, Shopee and other digital platforms.
- Manage customer DMs, live chats, comments and online enquiries.
- Provide accurate information regarding KITSUI products, promotions, orders, delivery and other customer-related enquiries. ...
Posted
15 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
5 days ago
Undisclosed
KL City
- The job market can change overnight.
- Sometimes it's because of company restructuring.
- Sometimes it's because a project ends. ...
Posted
3 days ago
Undisclosed
KL City
- Lead, coach, and manage a team of approximately 15 Contact Centre Inbound Agents.
- Monitor service level, answer rate, abandonment, queue conditions, and agent availability throughout the shift.
- Work closely with RTA/WFM to address intraday staffing gaps, adherence exceptions, and unexpected volume changes. ...
Posted
2 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR2,800 - MYR2,800 Per Month
KL City
- Deliver fast and efficient support to customers across different time zones by following clear processes and teamwork practices.
- Communicate clearly and professionally through channels such as call, ticketing systems, and online communities.
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time. ...
Posted
21 hours ago
SOGO (KL) Department Store Sdn Bhd (SEIBU TRX)
MYR1,800 - MYR2,000 Per Month
KL City
- To provide good and effective customer and member services.
- To attend to customer enquiries and complaints, item exchange, return and refund.
- Member’s card application, renewal and replacement, points checking and reward redemption. ...
Posted
9 hours ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
4 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
- To ensure all enquiries within the mailbox are attended too within the agreed SLA
- To provide administrative support to the GCS and LCS (local customer service) team. ...
Posted
4 days ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
15 days ago
Undisclosed
KL City
- Respond promptly and professionally to customer enquiries through Instagram, TikTok, Shopee and other digital platforms.
- Manage customer DMs, live chats, comments and online enquiries.
- Provide accurate information regarding KITSUI products, promotions, orders, delivery and other customer-related enquiries. ...
Posted
15 days ago
Undisclosed
KL City
- Support transition of ERP system Microsoft AX2012 to D365
- Purchase Order Administration and Management through Microsoft D365.
- Provide efficient day to day customer service support to regional customers. ...
Posted
25 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
5 days ago
Public Mutual Berhad
Undisclosed
KL City
- To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
- To ensure prompt resolution of escalated enquiries/ complaints.
- To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...
Posted
15 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
6 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
6 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
7 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
7 days ago
MYR2,400 - MYR5,000 Per Month
KL City
- Respect and fairness.
- Trust and integrity.
- Growth mindset. ...
Posted
6 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
- To ensure all enquiries within the mailbox are attended too within the agreed SLA
- To provide administrative support to the GCS and LCS (local customer service) team. ...
Posted
7 days ago
Undisclosed
KL City
- Keep LCS informed of any irregularities related to RFQs or POs of their customers in the note/email
- Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Posted
7 days ago
MYR3,000 - MYR3,700 Per Month
KL City
- Embody and demonstrate Arcc Spaces' core values of Authentic, Responsible, Curious and Collaborative in all aspects of work.
- Represent Arcc Spaces as a strong and consistent brand ambassador through professional presentation, positive attitude, effective verbal and written communication, and genuine hospitality.
- Build and maintain strong relationships with clients and the wider community, with a focus on client satisfaction, engagement and retention. ...
Posted
a month ago
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