Jobs
Companies
Forums
Customer Service Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 746 jobs results for
"customer service"
in Federal Territory
Never miss any updates for Customer Service jobs in Federal Territory
Manage Alert
Agensi Pekerjaan IFORTE Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Oversee daily CCC operations across ASEAN (Malaysia, Singapore, Vietnam, Philippines, Thailand, Indonesia).[Full responsibility]
- Implement and maintain service support processes such as registration, dispatch, spare part logistics, and service confirmation (SERVOR). [Full responsibility]
- Monitor case creation, assignment, and closure in P58 systems to ensure SLA compliance. [Full responsibility] ...
Posted
23 days ago
Undisclosed
KL City
- Candidates should possess strong Customer Service and Customer Support skills to manage inquiries and resolve issues effectively.
- Candidates should possess solid Customer Satisfaction and Customer Service Management skills to help improve service quality and loyalty.
- Strong Interpersonal Skills to communicate clearly, build rapport, and handle challenging conversations with professionalism. ...
Posted
a month ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
23 days ago
Undisclosed
Malaysia
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
23 days ago
Undisclosed
KL City
- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
23 days ago
Undisclosed
KL City
- Act as first point of contact for People2.0s customers and workers; managing onboarding requirements, requests for information and issue resolution
- Manage workers, including on-boarding, document chase up, VISA Checks, answering client and worker queries and maintaining databases ensuring compliance with internal processes and legislation
- Manage all proactive and reactive contact points with the customer, utilising the support of the broader Shared Services team where required ...
Posted
19 days ago
Undisclosed
KL City
- Quality Governance & Oversight
- Lead the execution of the Customer Service Quality Assurance Framework, ensuring consistency, fairness, and adherence to approved quality standards.
- Oversee quality monitoring activities, calibration exercises, appeals and quality governance processes. ...
Posted
23 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Assist Staff Manager and resolve all training requirement
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates ...
Posted
23 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Handle inbounds call enquiries
- Provide effective solution for customer issue.
- Follow up and respond back to user on timely manner. ...
Posted
23 days ago
Dytan Health On-line Sdn Bhd
MYR2,300 - MYR2,700 Per Month
KL City
- Maternity leave
- Opportunities for promotion
- Professional development ...
Posted
19 days ago
Undisclosed
KL City
- Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
- Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
- Coordinate with all region stations and GSAs to ensure the input accurate booking data. ...
Posted
2 days ago
Undisclosed
KL City
- Fixed term role for 4 Months
- Shift times Monday - Friday: 6am -3pm or 8am -5pm
- Provide order, returns, complaints, credit and rental requests processing data entry for requests from customers, by phone, fax, email, and EDI transactions. ...
Posted
9 days ago
Undisclosed
KL City
- Provide professional customer support in Japanese via Chat & Email
- Assist customers by resolving their queries efficiently and accurately
- Deliver an excellent customer experience ...
Posted
10 days ago
Undisclosed
KL City
- Handle WhatsApp enquiries from patients across our clinics
- Answer incoming calls and assist with customer enquiries
- Guide patients on clinic services, appointments and general information ...
Posted
a month ago
Undisclosed
KL City
- Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
- Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
- Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
21 days ago
Building Bridges Sdn Bhd
G & N Success Management (M) Sdn Bhd
MYR1,700 - MYR4,000 Per Month
KL City
- Contact customers by telephone to follow up on outstanding payments.
- Negotiate and arrange suitable payment plans with customers.
- Follow up on assigned accounts and maintain regular customer contact. ...
Posted
4 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,000 - MYR2,800 Per Month
Bangsar South
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints, issues, or technical problems efficiently. ...
Posted
4 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
22 days ago
Undisclosed
KL City
- Closing Date: 2026-09-22
- Establish clear procedures and benchmarks are in place and followed in terms of dealing with customers queries and requests.
- Handle customer requirements / requests professionally on a daily basis and assist staff in resolving difficult issues / problems pertaining to customer service and cargo reservations. ...
Posted
18 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
22 days ago
Undisclosed
KL City
- Providing superior service to branch customers and cross selling of bank products as applicable
- Required to carry clear sales targets for specific products
- Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
22 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
22 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Handle inbound and outbound customer calls, emails, or chat messages professionally and courteously.
- Listen attentively to customer inquiries and concerns, providing accurate and timely information.
- Resolve customer issues related to Account, billing, service disruptions, account changes, and technical problems. ...
Posted
22 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Handle inbound and outbound customer calls, emails, or chat messages professionally and courteously.
- Listen attentively to customer inquiries and concerns, providing accurate and timely information.
- Resolve customer issues related to Account, billing, service disruptions, account changes, and technical problems. ...
Posted
22 days ago
Undisclosed
KL City
- Establish clear procedures and benchmarks are in place and followed in terms of dealing with customers queries and requests.
- Handle customer requirements / requests professionally on a daily basis and assist staff in resolving difficult issues / problems pertaining to customer service and cargo reservations.
- Ensure staff are fully trained and well versed on the range of QR Cargo products and services and are comfortable to communicate and sell these to customers. ...
Posted
18 days ago
Undisclosed
KL City
- Provide technical and customer support via live chat, email, and phone.
- Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
- Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
23 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- 9AM–6PM
- 10AM–7PM
- Opportunities for promotion ...
Posted
23 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
23 days ago
Job searches related to “Customer Service”
Customer Service (Call Center) Manager
Customer Service Assistant
Customer Service Consultant
Customer Service Cum Administrative Assistant
Customer Service Cum Cashier
Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
Customer Service Manager
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer service" Job By:
Browse "customer service" Job By: