Jobs
Companies
Forums
Customer Service Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 4,542 jobs results for
"customer service"
in Kuala Lumpur
Never miss any updates for Customer Service jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Handle customer enquiries and requests via telephone and walk-in.
- Provide prompt and effective follow-up to resolve customer issues and enquiries.
- Manage enquiries, requests, and reporting efficiently in accordance with Company policies and service standards. ...
Posted
17 days ago
Undisclosed
KL City
- Provide timely and professional customer service to players through multiple channels, including live chat, email, support tickets, and App Store reviews.
- Assist players with account, gameplay, technical, and general service-related enquiries to enhance overall user satisfaction.
- Respond to player enquiries and handle complaints in a professional and empathetic manner. ...
Posted
18 days ago
Undisclosed
KL City
- Manage customer orders, sales order issuance, and purchase orders in line with material requirements.
- Monitor inventory levels and coordinate material requirement plans to prevent supply disruptions or excess stock.
- Work alongside production, procurement, and logistics teams to facilitate smooth material flow and meet schedule timelines. ...
Posted
9 days ago
Undisclosed
KL City
- Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
- Identifies and escalates difficult and complex issues to senior team members ...
Posted
9 days ago
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
9 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Deliver warm, professional member hospitality & service
- Manage membership administration & front desk operations
- Be the face of an energetic fitness community ...
Posted
19 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Handle customer enquiries through all communication channels. (WhatsApp, Email, Website, Social Media).
- Respond to customers professionally and provide accurate information.
- Follow up with customers regarding enquiries, quotations, orders and other requests. ...
Posted
13 days ago
MYR4,000 - MYR5,500 Per Month
KL City
- Handle and assist customers with sales inquiries and provide appropriate solutions or alternatives in a timely manner.
- Prepare quotations, process purchase orders, and manage customer claims related to shipment delays, defective items, or incorrect pricing.
- Resolve product or service issues by clarifying customer complaints, determining the cause, and offering the best solutions. Follow up to ensure complete resolution. ...
Posted
13 days ago
Undisclosed
KL City
- Conduct email audits against established quality standards, guidelines, and templates.
- Record audit findings accurately and flag recurring gaps or non-compliance to the Team Lead.
- Handle customer enquiries received by phone and email promptly and professionally. ...
Posted
13 days ago
Undisclosed
KL City
- Working hours : Monday - Sunday (5 working days/2 days off)
- Rotational shift : 8am - 5pm / 11am - 8pm
- Job Purpose ...
Posted
20 days ago
Undisclosed
KL City
- Provide exceptional customer and technical support on a daily basis.
- Analyze customer needs and technical issues, offering effective solutions and recommendations.
- Ensure customer satisfaction through prompt and efficient problem resolution. ...
Posted
20 days ago
ANSA Digital SDN BHD
MYR2,000 - MYR2,500 Per Month
KL City
- Handle incoming enquiries through telephone calls, WhatsApp, email and other communication channels.
- Provide accurate information on products, services, pricing and procedures.
- Assist customers with registration, payment and account-related enquiries. ...
Posted
14 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
- To handle customer claims issues with suppliers on logistic matters till it is validated.
- To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
20 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- Position: Customer Service / Operations Executive – Logistics (Oil & Gas)
- Experience: Ideally 2–5 years in freight forwarding, project logistics, oil & gas logistics, shipping, or transportation.
- Education: Diploma/Degree in Logistics, Supply Chain, Business Administration, Maritime, or related field. ...
Posted
20 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Respond to customer inquiries via phone, email or chat promptly and professionally.
- Assist customers with requests, information or issues in a friendly and solution-oriented manner.
- Maintain accurate records of all customer interactions. ...
Posted
20 days ago
Undisclosed
KL City
- Oversee daily CCC operations across ASEAN (Malaysia, Singapore, Vietnam, Philippines, Thailand, Indonesia).[Full responsibility]
- Implement and maintain service support processes such as registration, dispatch, spare part logistics, and service confirmation (SERVOR). [Full responsibility]
- Monitor case creation, assignment, and closure in P58 systems to ensure SLA compliance. [Full responsibility] ...
Posted
20 days ago
Undisclosed
KL City
- Manage support cases assigned by the Queue Manager and ensure resolution within agreed Service Level Agreements (SLAs).
- Provide timely customer updates and maintain accurate, complete case documentation.
- Perform first-level troubleshooting using remote diagnostic tools, standard procedures, and knowledge base resources. ...
Posted
21 days ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
21 days ago
Undisclosed
KL City
- E2E Order Management and processing in SAP for assigned subregion/customer groups/key accounts (including intercompany orders) with products ship-from respective central DC.
- Coordinate with logistics, transportation and DC teams to ensure on time in full delivery of the customer orders, paying close attention to ordering terms & conditions (e.g. SEA or AIR) and accounts with specific requirements (e.g. customers on FCA incoterms)
- Ensure that minimum shelf-life requirements are properly maintained in the WMS (Warehouse Management System) and only products with the acceptable remaining shelf-life are sent to customers. ...
Posted
21 days ago
Undisclosed
KL City
- Support Customers Across Multiple Channels – Respond to customer questions through phone, email, and ticketing platforms with professionalism, accuracy, and enthusiasm.
- Resolve Customer Concerns – Investigate issues, de-escalate challenging situations, and use sound judgment to identify effective solutions.
- Process Orders and Claims – Assist with order processing, refunds, warranty claims, and status updates while maintaining accurate customer records. ...
Posted
21 days ago
Undisclosed
KL City
- Position : Customer service Japanese Speaker
- Location : Menara Shell, brickfields , KL
- Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
21 days ago
Undisclosed
KL City
- Job Responsibilities
- Follow up on customer complaints and coordinate cross-functional resources including Legal, Operations, Business, and Technology teams to communicate and coordinate effectively, and drive reasonable resolution steps based on the complainant's concerns.
- Conduct in-depth root cause analysis and drive complaints to closure, maintaining close follow-up with customers to prevent further escalation. ...
Posted
21 days ago
Undisclosed
KL City
- Build and deliver training programs that strengthen customer service quality, compliance, and operational efficiency.
- Identify training needs and design engaging learning experiences for CS teams.
- Equip staff with deep knowledge of fintech products (e-wallet, credit, insurance, loan servicing) and dispute management processes. ...
Posted
21 days ago
Undisclosed
KL City
- Be the voice of the client: Build meaningful, long‑term relationships through regular communication and genuine collaboration.
- Deliver seamless logistics solutions: Track, manage, and coordinate shipments using our OneTrack Dashboard, ensuring smooth transitions from order to delivery.
- Drive efficiency and accuracy: Maintain client dashboards, profiles, and reports to keep information current and reliable. ...
Posted
21 days ago
Watson's Personal Care Stores Sdn Bhd
MYR1,700 - MYR2,100 Per Month
KL City
- Handle customer enquiries, complaints, returns, refunds, and exchanges.
- Manage loyalty programmes, rewards, and promotional activities.
- Coordinate value-added services such as engraving and gift wrapping. ...
Posted
3 days ago
Undisclosed
KL City
- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
2 days ago
Undisclosed
KL City
- Support order entry and validation in SAP
- Monitor order status and ensure timely processing
- Assist in resolving order discrepancies ...
Posted
a day ago
Undisclosed
KL City
- Support order entry and validation in SAP
- Monitor order status and ensure timely processing
- Assist in resolving order discrepancies ...
Posted
19 hours ago
Job searches related to “Customer Service”
Customer Service (Call Center) Manager
Customer Service Assistant
Customer Service Consultant
Customer Service Cum Administrative Assistant
Customer Service Cum Cashier
Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
Customer Service Manager
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer service" Job By:
Browse "customer service" Job By:
More Industries