Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring

Showing 4,319 jobs results for "customer service" in Kuala Lumpur
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KL City

  • Prepare and serve beverages with care and precision.
  • Take customer orders and provide menu recommendations.
  • Handle payments and maintain cash register accuracy. ...
Posted
12 days ago

KL City

  • Handle customer enquiries through all communication channels. (WhatsApp, Email, Website, Social Media).
  • Respond to customers professionally and provide accurate information.
  • Follow up with customers regarding enquiries, quotations, orders and other requests. ...
Posted
12 days ago

KL City

  • Pearl Point Mall
  • Attractive Salary (Basic + 13th Month Salary + Performance Bonus)
  • Yearly salary increment ...
Posted
12 days ago

KL City

  • To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
  • Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Posted
12 days ago

Marriott International

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
12 days ago

KL City

  • A language pro with an intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
  • A go-to expert who shares product know-how, guides users like a pro, and makes answering their questions a breeze.
  • A guard that everyone trusts and who handles sensitive data carefully, stays informed with the latest updates, and maintains confidentiality as their superpower. ...
Posted
12 days ago

Marriott International

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
12 days ago

KL City

  • Manage customer and internal stakeholder queries, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
  • Collaborate and communicate across functional teams such as sales, finance, distribution, and manufacturing to support customer requirements while adhering to the standard work and guidelines given. Support business performance by contributing to continuous improvement and Kaizen initiatives.
  • Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
12 days ago

KL City

  • Manage customer and internal stakeholder queries, especially Sales and Project Managers, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
  • Collaborate and communicate across functional teams such as Sales, Finance, distribution, and manufacturing to support customer or project requirements while adhering to the standard work and guidelines given.
  • Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
12 days ago

I Mishang Sdn Bhd

KL City

  • Candidates should possess strong Communication and Customer Service skills to engage with customers and team members effectively.
  • Candidates should possess Retail Sales experience or aptitude, with the ability to manage transactions and support sales activities.
  • Candidates should possess Organization Skills to maintain orderly displays, manage stock, and support smooth store operations. ...
Posted
12 days ago

KL City

  • Pavilion Bukit Jalil
  • IOI City Mall Putrajaya
  • Alamanda ...
Posted
12 days ago

KL City

  • Provide client servicing and middle-office operational support, including account administration, marketing and promotional activities, compliance support, client reporting, and record management.
  • Deliver high-quality service to clients and business partners, ensure service standards and turnaround times are consistently met.
  • Build and maintain strong relationships with clients and business partners by providing prompt, professional, and effective customer service. ...
Posted
12 days ago

KL City

  • 18 years or above.
  • Available for a Recruitment Party on an interview date.
  • Comfortable meeting and engaging with new people. ...
Posted
13 days ago

KL City

  • Provide good customers service to customers
  • Willing to interacts with customer, answer customer enquiry and build relationship
  • Cashiering-being responsible for processing cash and card payments ...
Posted
13 days ago

KL City

  • Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
  • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
  • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. ...
Posted
9 days ago

KL City

  • Working days: 5 days per week
  • Working hours: 9:45am–6:45pm
  • Rest days: 2 days per week, preferably both on weekdays. If this is not possible, 1 weekday and 1 weekend day. ...
Posted
13 days ago

KL City

  • Execute trades for local and foreign retail equities clients.
  • Carry out sales and marketing activities to attract new clients.
  • Manage client portfolios with regular market updates and strong relationship management. ...
Posted
15 days ago

KL City

  • Develop and execute territory strategies to achieve services bookings, revenue growth, services attach rates, and long-term customer expansion.
  • Identify, qualify, develop, and close high-value consulting, managed services, cloud, AI, and transactional services opportunities.
  • Build and maintain a strategic territory plan, including whitespace analysis, account prioritization, demand generation, renewal strategies, and service expansion opportunities. ...
Posted
15 days ago

KL City

  • Make outbound cold calls to a defined list of prospects in Malaysia and Indonesia (Singapore to follow), prioritizing backlog and new-segment leads
  • Introduce LittleLives and gauge basic interest and fit
  • Schedule and coordinate product presentation appointments for the sales team ...
Posted
15 days ago

KL City

  • As an Order Support Specialist, you will play a vital role in ensuring customer satisfaction and supporting the success of our brands across the APAC region. You’ll be responsible for the accurate and timely processing of orders, shipments, and returns, acting as a key liaison between our customers and internal teams.
  • Accurately process customer orders, amendments, and releases in line with system and compliance guidelines.
  • Monitor order fulfillment and delivery timelines, proactively addressing any risks or opportunities and communicating with relevant stakeholders. ...
Posted
16 days ago

KL City

  • To attend to inbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing.
  • To collaborate closely optimally with other members of Call Centre, other departments and business partners to resolve enquiries/requests, where applicable.
  • To coordinate closely with unit leaders/management in managing individual call time and volume (i.e. AUX, ACW and what deems appropriate) and act appropriately to achieve the service targets. ...
Posted
16 days ago

KL City

  • We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia, with almost 2000 schools as customers. Our mission is to revolutionize early childhood education through technology and provide innovative, scalable solutions to our customers.
Posted
16 days ago

KL City

  • POSITION SUMMARY
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
16 days ago

KL City

  • Campaign Delivery: Manage day-to-day digital marketing campaigns to ensure they are delivered on time, within budget, and hit target metrics.
  • Assist sales/account managers in preparing pitch decks, proposals, and campaign strategies tailored to healthcare and consumer brand clients.
  • Client & Partner Management: Maintain strong relationships with clients, handle communication, and manage administrative steps like invoicing and project tracking. ...
Posted
16 days ago

KL City

  • Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
  • Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
  • Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values ...
Posted
17 days ago

KL City

  • Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
Posted
16 days ago

KL City

  • Opportunities for promotion
  • STM/STPM (Preferred)
  • Money Handling: 1 year (Preferred) ...
Posted
16 days ago

Lifestyle Retail Malaysia Sdn Bhd

KL City

  • Maximize and contribute to sales within the store through exceptional customer service and retail experience.
  • Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc).
  • Ensure all products are price tagged and bar-coded before display. ...
Posted
16 days ago

KL City

  • POSITION SUMMARY
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
17 days ago

KL City

Posted
17 days ago