Customer Service Jobs in Shah Alam - September 2026 - Urgent Hiring

Showing 951 jobs results for "customer service" in Shah Alam
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  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
19 days ago
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint. ...
Posted
13 days ago
  • Good with people — customer service, communication, and problem-solving
  • Comfortable with basic admin and cashier tasks (invoicing, payments, data entry)
  • Organized and detail-oriented with stock and records ...
Posted
14 days ago
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines to arrange special request to resolve complaint. ...
Posted
14 days ago
  • Fresh graduate, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation, Hospitality & Tourism, Marketing and Business program. School leaver (SPM/STPM) will be considered.
  • The ideal candidate must be physically presentable with high-confident appearance, sociable and fun-loving character.
  • Good interpersonal communication, especially in English (Spoken and written). ...
Posted
a day ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
11 hours ago
  • Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
  • Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
  • Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
3 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
6 days ago
  • Handle customer enquiries and requests through phone calls, emails, and other communication channels in a professional and timely manner.
  • Manage shipment bookings, pick-up arrangements, and customer requests while ensuring accurate information is captured in the system.
  • Monitor shipment status and provide customers with timely and accurate updates on deliveries, delays, and other shipment-related matters. ...
Posted
20 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
20 days ago
  • Interface with customers via phone call and emails to attend to their general enquiries for rates, shipments booking and follow up shipment status.
  • Ensure quotations are valid and up-to-date and understand the service requirements from the customers.
  • Verification of the completeness and accuracy of all forwarding documents. ...
Posted
20 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
20 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
21 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
  • Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
  • Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
  • Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
10 days ago
  • Lead and supervise customer service operations for ANZ & Singapore markets to deliver exceptional customer experiences and achieve service level targets.
  • Act as the primary escalation point for customer inquiries, complaints, delivery issues, and complex order management cases.
  • Support sales teams and channel partners with order processing, returns management, and customer-related activities. ...
Posted
11 days ago
  • Provides administrative support to ensure efficient operation of the office.
  • Answers phone calls, schedules appointments, and supports customers.
  • Ensure compliance with company policies and legal regulations. ...
Posted
2 days ago
  • Execute the digital customer care roadmap, integrating AI, self-service, automation, and omnichannel solutions.
  • Lead implementation and enhancement of digital care platforms and tools.
  • Drive AI-powered initiatives to improve service quality and efficiency. ...
Posted
6 days ago
  • Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner while;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product ...
Posted
14 days ago
  • Lead and supervise customer service operations for ANZ & Singapore markets to deliver exceptional customer experiences and achieve service level targets.
  • Act as the primary escalation point for customer inquiries, complaints, delivery issues, and complex order management cases.
  • Support sales teams and channel partners with order processing, returns management, and customer-related activities. ...
Posted
14 days ago
  • Handle customer enquiries through phone, email, WhatsApp, and other communication channels.
  • Manage e-commerce and B2B customer accounts, including orders, shipments, deliveries, returns, and other logistics-related matters.
  • Coordinate with warehouse, transport, inventory, fulfilment, and last-mile teams to ensure smooth operations. ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Oversee timely billing and collection across the Group's property investment and property development portfolios.
  • Drive the recovery of outstanding debts through structured follow-up, reminder letters, and internal letters of demand.
  • Review and strengthen credit policies, collection procedures, payment terms, and impairment recommendations. ...
Posted
11 days ago
  • Expedite import and export shipment matters.
  • Expedite, container shipping and inland logistics matters.
  • Expedite arrangement of shipping and inland logistics schedule matters. ...
Posted
24 days ago
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint. ...
Posted
20 days ago