Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.
Achieve and exceed monthly sales targets by proactively engaging with customers in the retail store, understanding their needs, and recommending suitable jewellery pieces.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.