Customer Service Management Jobs in Selangor - October 2026 - Urgent Hiring
Showing 502 jobs results for
"customer service management"
in Selangor
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Supervise and coordinate service staff to ensure efficient, timely customer service
- Develop and implement service procedures and standards to maintain a consistent customer experience
- Monitor inventory levels and place orders for beverages and front-of-house supplies to maintain adequate stoc ...
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Posted
13 days ago
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
- Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
- Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations. ...
Posted
a month ago
MYR2,300 - MYR2,500 Per Month
Near Train Station
- Greet customers warmly and assist them in seating, ensuring a positive first impression.
- Present menus, answer questions about menu items, and make recommendations based on customer preferences.
- Accurately take food and beverage orders, entering them into the POS system with attention to detail. ...
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Posted
8 days ago
MYR4,000 - MYR5,000 Per Month
- Oversee the day-to-day operations of the outlet, including retail, food and beverage, and customer service.
- Ensure that all sections of the outlet function smoothly and efficiently.
- Coordinate with departments such as maintenance, food and beverage, and customer service to ensure seamless operations. ...
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Posted
14 hours ago
MYR2,800 - MYR5,500 Per Month
Near Train Station
- Manage overall daily spa/salon operations
- Lead, supervise and motivate the team
- Monitor staff performance, attendance and service standards ...
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Posted
2 days ago
Mandarin-speaking Front Desk Executive (Dental Clinic)
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Welcome patients and manage front desk enquiries professionally.
- Handle appointment bookings, confirmations and patient registration.
- Answer phone calls and WhatsApp enquiries. ...
Posted
6 days ago
Undisclosed
Near Train Station
- Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms
- Ensure timely issue resolution and accurate documentation and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets
Posted
5 hours ago
MYR800 - MYR800 Per Month
Near Train Station
- Support daily outlet operations including opening and closing procedures
- Assist in floor supervision to ensure smooth service flow during peak hours
- Monitor and ensure SOP compliance (service, food handling, safety, hygiene) ...
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Posted
6 days ago
MYR1,700 - MYR2,500 Per Month
Near Train Station
- Warm Guest Welcome & Queue Management: Greet arriving patrons with a friendly demeanor, issue queue numbers during peak meal hours, and organize waiting lines to prevent crowding around the entrance.
- Table Allocation & Seating Pace: Track real-time floor availability to seat guests efficiently, match party sizes with suitable tables, and avoid overloading specific server sections.
- Reservation & Inquiry Handling: Manage table bookings via phone or digital platforms, handle takeaway orders at the door, and answer basic menu or operating hours inquiries. ...
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Posted
16 days ago
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Lead the retail team during daily store operations and ensure smooth opening and closing of the store.
- Deliver excellent customer service and actively assist customers with product selection.
- Drive store sales and support the team in achieving monthly sales targets. ...
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Posted
2 days ago
MYR1,800 - MYR2,500 Per Month
Near Train Station
- Engage potential SME clients through outbound calls, existing leads, customer enquiries and referrals.
- Introduce PAM BIZ’s SME financing advisory services and identify prospective clients’ financing requirements.
- Communicate professionally with business owners and decision-makers to identify and qualify business opportunities. ...
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Posted
a month ago
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Near Train Station
- Develop and execute strategic sales plans to achieve company- sales targets and expand the customer base for smartphone spare parts and repair services.
- Identify and prospect new business opportunities, building strong relationships with potential clients, including repair shops, corporate clients, and individual consumers.
- Conduct product demonstrations and presentations, effectively communicating the value proposition of GM Communication's offerings and technical expertise. ...
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Posted
2 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
- Develop and execute strategic sales plans to achieve company-set targets for small home appliances within assigned territories.
- Identify and pursue new business opportunities through proactive lead generation, networking, and market research.
- Build and maintain strong, long-lasting relationships with new and existing clients, understanding their needs and providing tailored solutions. ...
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
3 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
- Edit and upload teachers’ notes to Google Drive.
- Prepare and upload Zoom/Google Meet class links to the admin panel.
- Upload class recordings to the admin panel and ensure timely updates. ...
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Posted
a day ago
Undisclosed
- Relevant experience as an Automotive Service Advisor, Senior Service Advisor, Workshop Controller, Assistant Service Manager or similar position
- Good understanding of automotive servicing, maintenance, diagnosis and repair processes
- Able to understand customers' vehicle concerns and communicate them accurately to the technical team ...
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Posted
16 days ago
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Lead the retail team during daily store operations and ensure smooth opening and closing of the store.
- Deliver excellent customer service and actively assist customers with product selection.
- Drive store sales and support the team in achieving monthly sales targets. ...
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Posted
3 days ago
MYR1,800 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
- Provide comprehensive administrative support to the technical team, including invoice processing and preparing documentation.
- Oversee and manage inventory levels of dental supplies and equipment, ensuring accurate record-keeping and timely reordering to prevent stockouts.
- Process incoming and outgoing orders efficiently, verifying details, coordinating with suppliers, and ensuring timely dispatch to customers. ...
Posted
7 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Respond promptly and professionally to customer inquiries via social media and email.
- Assist with app-related issues and basic troubleshooting.
- Maintain accurate customer interaction records. ...
Posted
in 19 hours
MYR1,800 - MYR2,400 Per Month
- Promote Lubetrans workshop equipment and maintenance service packages to automotive workshops, service centres, fleet operators and industrial customers.
- Identify and develop new business opportunities.
- Conduct customer visits and product presentations. ...
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Posted
9 days ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Provide optimized end-user IT technical support ensuring complex issues and service requests are addressed within agreed resolution times.
- Identify operational gaps and contribute to establish processes and document SOPs to ensure operational excellence in IT Service Management.
- The Service Desk Analyst is responsible for providing advanced technical support and excellent customer service to end-users within the organization. They will serve as a subject matter expert, leading and mentoring junior service desk staff and working to resolve complex technical issues. ...
Posted
7 days ago
MYR1,700 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Take accurate food and beverage orders from customers, ensuring all special requests and dietary needs are communicated clearly to the kitchen.
- Prepare and assemble food and beverages according to established recipes and quality standards, ensuring timely service.
- Maintain a clean and organized work station, including countertops, equipment, and dining areas, adhering to strict hygiene and sanitation protocols. ...
Posted
20 days ago
MYR2,000 - MYR2,100 Per Month
+Additional Compensation
Near Train Station
- Operate the cash register and POS system accurately to process customer transactions for fuel, convenience store items, and other services.
- Provide friendly and efficient customer service, greeting customers, answering inquiries, and assisting with product selection.
- Handle cash, credit card, and other payment methods securely and accurately, ensuring proper change is given and all transactions are balanced at the end of each shift. ...
Posted
10 days ago
Undisclosed
Near Train Station
- Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and attending industry events, to expand the company's customer base.
- Build and maintain strong, long-lasting relationships with clients by understanding their needs, providing tailored solutions, and ensuring exceptional customer service throughout the sales cycle.
- Effectively present and demonstrate the features and benefits of our uniform products (F1 uniforms, t-shirts, pants, jackets, etc.) to potential customers, highlighting our manufacturing capabilities and quality. ...
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Posted
17 days ago
MYR2,000 - MYR2,800 Per Month
- Prepare and generate delivery documents such as Delivery Orders and Invoices for local deliveries.
- Prepare and generate shipment documents, including Delivery Orders, Invoices, and Packing Lists for overseas shipments.
- Coordinate shipment and delivery processes, including engaging with forwarding agents and transporters. ...
Posted
a month ago