Workflow Optimization: Direct day-to-day service operations, technician job scheduling, job controller dispatching, and workshop throughput to maximize bay productivity and vehicle turnaround time.
Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
Develop and execute strategic sales plans to achieve company- sales targets and expand the customer base for smartphone spare parts and repair services.
Achieve and exceed monthly sales targets by proactively engaging with customers in the retail store, understanding their needs, and recommending suitable jewellery pieces.
Engage with potential and existing customers through various online channels (e.g., website chat, social media, email, phone) to understand their needs and provide information about Chimo Life's health and lifestyle products.
Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms