Cutsomer Service Jobs in Cyberjaya - October 2026

Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...

Posted

3 days ago

Customer Service - (TikTok Seller) Customer Service - (TikTok Seller)

Guzel Trading Sdn Bhd

Full Time

Cyberjaya

Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...

Posted

5 days ago

Customer Service Specialist Japanese Customer Service Specialist Japanese

Devloit

Full Time

Cyberjaya

Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
Identifies and escalates difficult and complex issues to senior team members ...

Posted

5 days ago

Japanese Customer Service Japanese Customer Service

Devloit

Full Time

Cyberjaya

s:Understand customer enquiries and respond via applicable channels: email, chat and call
s.Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...

Posted

17 days ago

Customer Service Specialist (Japanese) Customer Service Specialist (Japanese)

‎ Softenger Malaysia

Full Time

Cyberjaya

Handle customer inquiries via outbound calls and emails.
Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
Understand customer needs and provide accurate, timely solutions. ...

Posted

9 days ago

M@ndar1n CUSTOMER SERVICE M@ndar1n CUSTOMER SERVICE

FaceConsult

Full Time

Cyberjaya

Minimum 6 months Customer Service experience
Basic computer skills required
Customer-oriented with good communication skills ...

Posted

17 days ago

Customer Service- Native Japanese Preferred Customer Service- Native Japanese Preferred

Trinity Workforce Solution Sdn Bhd

Full Time

Cyberjaya

Native Japanese speaker
Minimum 6 months to 1 year of Customer Service experience preferred
Strong communication and interpersonal skills ...

Posted

12 days ago

Customer Service - Jr. Executive Customer Service - Jr. Executive

Guzel Trading Sdn Bhd

Full Time

Cyberjaya

Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...

Posted

19 days ago

Customer Service Advisor (Native Japanese) Customer Service Advisor (Native Japanese)

AppsHill Consulting Sdn Bhd

Full Time

Cyberjaya

Handle customer inquiries via outbound calls and emails.
Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
Understand customer needs and provide accurate solutions. ...

Posted

19 days ago

Customer Service - Jr. Executive Customer Service - Jr. Executive

Guzel Trading Sdn Bhd

Full Time

Cyberjaya

Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...

Posted

24 days ago

Customer Service Advisor (Native Japanese) Customer Service Advisor (Native Japanese)

Accord Innovations Private Limited

Full Time

Cyberjaya

Handle inbound and outbound customer inquiries via calls, chat, and email
Assist customers with travel bookings, modifications, and general queries
Provide accurate and timely resolutions while maintaining service quality ...

Posted

24 days ago

Customer Service (supporting China - Taiwanese market) Customer Service (supporting China - Taiwanese market)

Times Management Consultant

Full Time

Cyberjaya

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures ...

Posted

24 days ago

SHIFT MANAGER SHIFT MANAGER

Wallace Burger & Chicken

Full Time

Cyberjaya

Meal allowance
Opportunities for promotion
SUMMARY OF JOB SCOPE : ...

Posted

11 days ago

Contact Centre Advisor - HK Region Contact Centre Advisor - HK Region

AIA Shared Services

Full Time

Cyberjaya

Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Deliver world-class customer service, while responding to customer’s inquiries and concerns via calls, email or live chat for the Hong Kong market.
Reports problems, potential crisis and complaint to supervisor for service improvement. ...

Posted

12 days ago

CUSTOMER RELATIONSHIP EXECUTIVE CUSTOMER RELATIONSHIP EXECUTIVE

Super Success Group Empire

Full Time

Cyberjaya

Conduct outbound calls to customers
Follow up on customer enquiries and existing customers
Communicate product and service information clearly ...

Posted

19 days ago

Japanese Speaker Japanese Speaker

Tech Solutions And Development Sdn Bhd

Full Time

Cyberjaya

Assist senior engineers in troubleshooting and resolving network incidents for Japanese-speaking customers.
Document technical issues and resolutions in English and Japanese.
Follow client and company security, compliance, and operational procedures. ...

Posted

10 days ago

ASSOCIATE-CONTACT CENTRE ASSOCIATE-CONTACT CENTRE

AIA Shared Services

Full Time

Cyberjaya

Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
Resolve customers’ problems or complaints by applying appropriate skills and escalate the case to next level when necessary.
Ensure all customer interactions are captured and logged in CRM system accurately. ...

Posted

22 days ago

Customer Support Associate Customer Support Associate

Guzel Trading Sdn Bhd

Full Time

Cyberjaya

Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...

Posted

24 days ago

Mandarin-Speaking Customer Service Mandarin-Speaking Customer Service

KAALI HR Sdn. Bhd.

MYR4,200 - MYR4,300 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Cyberjaya, Selangor

Near Train Station

1) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
2) Manage customer escalations and ensure that these are answered, tracked and escalated as required
3) Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes ...

Customer Service Communication Skills

Be an early applicant!

Posted

8 months ago

Guest Experience Leader ( McDonald's Pandu Lalu Edusphere, Cyberjaya ) Guest Experience Leader ( McDonald's Pandu Lalu Edusphere, Cyberjaya )

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

MYR1,400 - MYR2,600 Per Month

Cyberjaya, Selangor

Near Train Station

Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
Tanggungjawab:

Any Skill

Be an early applicant!

Posted

5 years ago