Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling appointments, and coordinating meetings.
Manage and maintain office supplies, equipment, and facilities to ensure a smooth and efficient working environment.
Handle incoming and outgoing mail, faxes, and courier services, and distribute them to the appropriate personnel....
Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions...
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Develop and maintain detailed production schedules, considering material availability, machine capacity, labor resources, and customer order deadlines to ensure efficient workflow and timely delivery of gravure cylinders.
Collaborate closely with sales, engineering, and manufacturing teams to forecast production needs, identify potential bottlenecks, and implement proactive solutions to optimize production output.
Monitor production progress against established schedules, analyze variances, and implement corrective actions to mitigate delays and ensure adherence to quality standards and delivery commitments....
Administrative & Finance Support*Prepare daily sales and collection reports.*Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.*Ensure all customer invoices and payment documents are accurately prepared.*Key in supplier purchase invoices and update system records promptly.*Update product costing and maintain accurate administrative records.*Prepare customer monthly statements and follow up on outstanding payments.*Prepare petty cash claims, backup fund requests, and outlet administrative reports.*Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.Customer Service*Welcome customers and provide professional front counter service.*Answer incoming phone calls and respond to customer enquiries.*Register customer information and prepare service Job Sheets.*Process customer payments and complete vehicle handover.*Coordinate with technicians to update customers on vehicle service progress.*Assist customers with service bookings and appointments.*Support customer satisfaction initiatives, including Google Reviews and customer surveys.Workshop & Operations Support*Coordinate daily workflow between the workshop and front counter.*Monitor vehicle service progress and ensure smooth customer handover.*Safeguard vehicle keys throughout the service process.*Receive and verify stock deliveries.*Assist with stock counting and inventory records.*Place orders for products and consumables when required.*Ensure outlet cleanliness and proper document organisation.HR & Compliance Support*Prepare attendance reports.*Submit overtime claims, leave forms, and other HR-related documents according to schedule.*Ensure compliance with company SOPs and administrative procedures.*Support the Branch Manager in daily outlet operations.*Perform any other duties assigned by Management.
Business Development: Proactively identify and secure new business opportunities through prospecting, cold calling, and direct engagement with retail shops and distributors, converting leads into long-term clients.
Sales Performance: Drive revenue growth by targeting key market segments within the assigned territory, consistently meeting and exceeding sales targets.
Distributor & Dealer Management: Lead, coach, and manage distributor sales teams, ensuring full compliance with the Company’s sales policies, processes, and brand strategies....
Prepare full sets of accounts, handling & monitoring on account payable and account receivable & collections.
Responsible for daily accounting duties and ensuring accounting records and systems comply with the Company’s policies, accounting standard systems comply with Company’s policies, accounting standard procedures and related statutory and tax requirements.
Manage daily bank balance / cash flow position and fund placement....