Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Provide comprehensive administrative support to the management team and various departments, including managing correspondence, scheduling meetings, and preparing documents.
Perform various HR and administrative support tasks, including stationery and uniform coordination, data entry, filing, scheduling, and general record management.
Assist the managers & seniors in overseeing daily operations of the food and beverage outlet, ensuring adherence to service standards and operational efficiency.