Provide comprehensive administrative and operational support to the Sales and Business Development teams, ensuring smooth daily operations and efficient workflow.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Responsible for creating 3D product visuals for the company’s official website, e-commerce platforms and other sales channels, covering concept development, model refinement, texturing, lighting, rendering, post-production and related motion content production.
Perform installation, termination, testing, troubleshooting and maintenance of structured cabling and related network infrastructure at customer sites, ensuring all works are completed safely, accurately and according to project requirements.
Bachelor’s degree in any field.2.Solid understanding of platform policies such as Amazon, Shopee, Lazada, etc.3.Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US markets.4.Strong analytical skills with the ability to interpret sales data and optimize performance.5.Detail-oriented, responsible, and able to work independently in a fast-paced environment.
Independently process monthly payroll for all in-house employees, ensuring accurate computation of allowances, attendance records, overtime (OT), and leave deductions.