E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
Perform all administrative operations and checks for assigned Brands.
Developing a Solid and Trusting Relationship with Key Brands under our portfolio.
Resolving Key Client Daily Operations & Orders Processing on major E-Commerce Platforms such as Lazada, Shopee, TikTok Shop, and other marketplaces....
Proficiency in Ecommerce Platforms
Order Processing
Inventory Management
Product Management
Microsoft Excel
Business Administration
Data Analysis
Data Entry
Business Analysis
Presentation
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
E-commerce Management
Digital Marketing
Product Merchandising
Sales Analysis
Customer Service
Inventory Control
Online Advertising
Market Research
Communication Skills
Problem Solving
E-Commerce SupportResponsible for managing and optimizing selected product categories at our website, Tiktok, Shopee and Lazada.● Driving the product category’s sales and growth, as well as maintaining online product range.● Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.● Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.● Monitor competitor’s marketing strategy and study market trends2. Reporting & Analytics● Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.● Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.● Monitor competitor activity and market trends to ensure the company maintains a competitive edge.3. Cross-Functional Collaboration● Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.● Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.● Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.● Liaise with internal and external stakeholders to ensure smooth execution of tasks.Any other assignments as directed by immediate superior as and when required.