Operations Management
Process Improvement
Supply Chain
Logistics Coordination
Problem Solving
Team Collaboration
Time Management
Communication Skills
Data Entry
Reporting
Customer Service
Benjamin Barker is seeking a passionate, commercially minded and hands-on Ecommerce / Senior Ecommerce Executive to support the growth of our eCommerce business. You will be responsible for driving day-to-day ecommerce operations, website merchandising, product launches, and digital optimization to deliver an exceptional online shopping experience.
You will work closely across various departments to ensure our ecommerce platform is commercially effective, operationally efficient, and consistently reflects Benjamin Barker’s premium brand positioning.
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E-Commerce Strategy & Business Growth – Develop and execute the overall e-commerce strategy, sales plans and growth initiatives across marketplaces, D2C and other online channels, with ownership of GMV, revenue, conversion, AOV and profitability targets.
Digital Marketing, Campaigns & Product Launches – Plan and optimize paid media, marketplace advertising, SEO/SEM, social media, affiliate, KOL/influencer and retargeting activities; lead e-commerce campaigns, promotions and new product launches to drive traffic, conversion and sales.
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Candidates should possess strong E-Commerce and Sales skills to manage online stores, drive revenue, and support growth initiatives.
Candidates should possess solid Analytical Skills to interpret data, track performance metrics, and make data-driven decisions.
Candidates should possess excellent Customer Service and Communication skills to resolve inquiries, support buyers, and collaborate with internal teams.
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Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
Do you love making a difference?
Coordination of the project, including timely follow up of action log to respect overall project timeline, risks escalation, costs monitoring, and all reporting / communication to main stakeholders.
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Support the day to day management of our KOSÉ and DECORTÉ e-commerce websites, including product listings, content updates, implementation of new user-facing features, and continuous improvements to the overall UI/UX and shopping experience
Act as the key liaison between the e-commerce team and our e-commerce enabler, translating agreed promotional mechanics, commercial plans and performance marketing initiatives into clear execution requirements
Work closely multiple internal and external stakeholders, including logistics department to ensure stock sufficiency; finance to ensure sales are recorded accurately; and with the design team for new assets; e-commerce enabler and warehouse partner to ensure order fulfilment
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Analyze e-commerce performance across Shopee, Lazada, and TikTok Shop, including sales, traffic, conversion, pricing, promotions, campaigns, content, and other key performance indicators.
Collect, clean, validate, and structure large datasets from multiple marketplace and business sources to ensure accuracy and consistency.
Identify performance trends, gaps, opportunities, and key business drivers through detailed data analysis.
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Build monitor and optimise Ecommerce campaigns across Facebook, Google, Shopee, Lazada and other Ecommerce platforms
Ensure campaigns are set-up according to best practices and brief, drive maximum efficiency and optimum performance in campaign set-up, optimizations, budget/spend management, etc.
Maintain reporting, analyze performance, and develop action plans
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Candidates should possess strong E-Commerce knowledge and hands-on experience with online marketplaces or web stores.
Candidates should possess solid Analytical Skills to interpret sales data, track performance metrics, and recommend improvements.
Candidates should possess excellent Customer Service skills, with the ability to handle inquiries, resolve issues, and maintain a high standard of customer satisfaction.
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