63 Ejen Customer Service Jobs - June 2026 - Urgent Hiring
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"ejen customer service"
MYR2,400 - MYR2,500 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer inquiries via: Live chat/Inbound/outbound calls /Email
- Resolve standard L1 queries, including: General product information, Basic transaction status checks, Account guidance and FAQs
- Follow strict SOP-based handling and scripts ...
Posted
21 days ago
MYR3,100 - MYR4,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- To efficiently handle customer inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services. ...
Posted
23 days ago
Boleh Sembang
Outbound CS Agent (Cantonese + Excellent English)
MYR4,000 - MYR5,000 monthly
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Job Description:
- Serve as the primary professional liaison, utilizing empathy, active listening, and critical thinking to provide accurate first-contact resolution while fostering customer relationships.
- Expertly handle customer needs while proactively identifying opportunities to offer additional products or services that provide genuine customer benefit. ...
Posted
6 days ago
MYR4,500 - MYR4,600 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Onboarding Dates: June 2026
- Total Package: Basic RM 4500-4600 + Allowances
- Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment ...
Posted
19 hours ago
MYR3,800 - MYR4,000 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Will be primary interface for our Business-to-Business customers.
- Associate will be responsible for timely and accurate support to our customers with a strong focus on high standard for the role.
- Contribute to a team environment while adhering to service level agreements for Verification task. ...
Posted
2 days ago
MYR4,100 - MYR5,300 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage customer enquiries and service requests via email, live chat and minimal calls
- Assist with orders, cancellations, refunds, and enquiries
- Record, track, and resolve cases accurately ...
Posted
a day ago
Boleh Sembang
MYR3,500 - MYR7,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation
- Manage customer backorders and ensure prompt fulfillment once stock becomes available ...
Posted
2 days ago
MYR3,500 - MYR5,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Serve as the initial contact for our customers.
- Delivering top-notch customer service to create a favorable interaction for all guests.
- Managing requests, arranging appointments, organizing customer files, and supporting administrative duties. ...
Posted
4 days ago
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
15 days ago
MYR3,000 - MYR3,500 Sebulan
Dekat Stesen Tren
- • Answer inbound customer calls, including detailed recording of the issue according to defined processes.
- • Check if reported incident is covered by contract and also if caller information and address details are correct, then initiate defined actions.
- • Transform tickets created by any Customer Service channel into the Ticket system. ...
Posted
15 days ago
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Respond to customer inquiries promptly via email, WhatsApp, and social media platforms in a friendly, professional, and solution-oriented manner
- Provide accurate product information, order updates, and after-sales support to ensure a seamless customer journey
- Handle customer feedback, complaints, and escalation cases with care and professionalism ...
Posted
13 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
- As a first point of contact, promote a unified and professional image of the company as a whole.
- Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximise device up time and minimize escalations to Engineers or Technical Specialists. ...
Posted
19 days ago
MYR3,200 - MYR4,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Deliver 24 hour one-stop customer service.
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. ...
Posted
23 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer inquiries via phone, email, live chat, or social media
- Provide accurate information about products or services
- Resolve customer complaints in a timely and professional manner ...
Posted
a month ago
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
- Handle customer complaints or issues efficiently and professionally.
- Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave. ...
Posted
a month ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
+Pampasan Tambahan
Pandan Indah, Selangor
Dekat Stesen Tren
- Serve as the primary point of contact for customer inquiries via phone, email, and chat, addressing questions about products, services, and account information with a high degree of accuracy and professionalism.
- Troubleshoot and resolve customer issues effectively and efficiently, escalating complex problems to the appropriate internal teams when necessary, while maintaining ownership of the customer's experience.
- Educate customers on product features, benefits, and best practices, providing guidance and support to ensure they maximize their value from our offerings. ...
Posted
a month ago
MYR2,000 - MYR3,000 Sebulan
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers. ...
Posted
a month ago
Boleh Sembang
MYR4,000 - MYR5,000 monthly
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Job Description:
- Serve as the primary professional liaison, utilizing empathy, active listening, and critical thinking to provide accurate first-contact resolution while fostering customer relationships.
- Expertly handle customer needs while proactively identifying opportunities to offer additional products or services that provide genuine customer benefit. ...
Posted
a month ago
MYR3,000 - MYR4,200 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
- Resolve customer complaints efficiently and escalate issues when necessary.
- Maintain accurate records of customer interactions in the CRM system. ...
Posted
2 months ago
MYR3,000 - MYR4,200 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
- Resolve customer complaints efficiently and escalate issues when necessary.
- Maintain accurate records of customer interactions in the CRM system. ...
Posted
2 months ago