5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 18,740 jobs results for
"customer service"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
- Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
- Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
Posted
12 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
Be an early applicant!
Posted
2 days ago
Customer Service Cum Admin (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Handle customer inquiries via WhatsApp / phone / email
- Assist in scheduling, documentation, and basic admin work
- Maintain customer records and filing ...
Posted
11 days ago
MYR2,500 - MYR3,200 Per Month
Near Train Station
- Responsible for product introduction in stores.
- Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline).
- Professionally handle inquiries and feedback pertaining to the company products and services from customers. ...
Posted
a day ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Appointment Management: Schedule, confirm, reschedule, and cancel patient appointments while coordinating with the clinical team to ensure a smooth appointment workflow.
- Patient Reception: Welcome patients warmly, assist with registration, and ensure all required forms and information are accurately completed.
- Information Provision: Provide accurate information regarding dental services, treatment options, fees, and clinic policies and procedures. ...
Posted
a day ago
Chat Available
MYR2,000 - MYR3,000 Per Month
- Handle customer enquiries via phone, email, or messaging platforms.
- Resolve customer issues promptly and provide excellent customer service.
- Maintain accurate customer records and follow up on enquiries when required. ...
Posted
a day ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
a day ago
Chat Available
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
a day ago
Customer Service Executive (Mandarin Speaking)
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
- Resolve customer complaints efficiently and escalate issues when necessary.
- Maintain accurate records of customer interactions in the CRM system. ...
Posted
3 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- (Need to handle ticket for TikTok, Handle call from customer.)
- Reply chat on TikTok, Shopee & Facebook
- Settle customer issue by company WhatsApp ...
Posted
2 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
- Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Maintain good relationship with existing customers
- Response to customers' enquiries
- To promote and explain precise information over to customers ...
Posted
a month ago
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
Posted
a day ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Handle customer enquiries, complaints and feedback via phone, email and WhatsApp
- Coordinate with operations and warehouse teams to track and update shipment status
- Provide accurate information to customers regarding delivery timelines and logistics procedures ...
Posted
a day ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Quick, text-based support, verbal troubleshooting for complex issues.
- Perform daily operations task.
- Any other tasks as and when assigned by superior from time to time. ...
Posted
10 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Communicate and assist customers
- * Handle basic customer inquiries
- * Follow up with customers when needed ...
Posted
a day ago
Chat Available
Customer Service - Banking Insurance (Mandarin Speaker)
MYR4,500 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer and distributor inquiries via phone, live chat, and email.
- Record all interactions accurately in the CRM system.
- Resolve issues promptly and follow up to ensure customer satisfaction. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
Customer Service - Healthcare Project (Cantonese Speaker)
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:
- • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
- • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
a day ago
Chat Available
Customer Service - Booking Reservation (Mandarin Support)
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
Be an early applicant!
Posted
20 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide 24-hour one-stop customer service via phone.
- Deliver high-quality, professional, and personalized support to customers.
- Respond promptly with accurate information, solutions, or alternatives to meet customer needs. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Posted
3 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
Near Train Station
- Handle Difficult Calls & Emails: Speak with unhappy customers, calm them down, and help them solve their issues.
- Investigate Problems: Look into customer accounts, payment records, and app data to find the root cause of the problem.
- Negotiate Fair Solutions: Decide when to give refunds, discounts, or special help based on company guidelines. ...
Be an early applicant!
Posted
4 days ago
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