The Service Assistant specializes in providing after-sales maintenance and technical solutions to products to ensure efficiency and smooth workflow. Will be responsible for oversee the installation, configuration, and maintenance of products. Also troubleshooting technical problem of the Product. - To support customers and In-house service after sales. - To provide Installation, commission, and calibration of the new equipment’s. - To maintain, service and repair the equipment periodically.
Flexpack Systems Sdn. Bhd. is seeking a dedicated Technician to join our team. This is a full-time role based in Selangor, where you will be responsible for providing technical support and maintenance services to ensure the smooth operation of our packaging machinery and equipment.
System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.
System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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Develop, test, and support digital tools, workflow automations, engineering documentation systems, and internal applications to improve business and facility operations.
Assist in monitoring, coordinating, and maintaining Mechanical & Electrical (M&E) systems, including HVAC, electrical, plumbing, fire protection, and building services infrastructure.
Build and maintain workflow automation using Power Automate, SharePoint, Microsoft 365 tools, and other relevant platforms to streamline engineering and operational processes.
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