Empathy Jobs in Kuala Lumpur - October 2026 - Urgent Hiring - Page 2

Showing 136 jobs results for "empathy" in Kuala Lumpur
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MYR3,500 - MYR4,000 Per Month
Fresh Graduates
  • Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
  • Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
  • Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Customer Relationship Management (CRM) Communication Skills
+5
Posted
2 months ago
MYR9,000 - MYR11,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries via phone, email, or chat
  • Provide accurate information about products or services
  • Resolve customer issues and complaints in a timely manner ...

Be an early applicant!

Posted
5 days ago
MYR4,000 - MYR7,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer relationships and ensure high customer satisfaction.
  • Drive customer retention and contract renewals.
  • Identify upselling and cross-selling opportunities. ...
Customer Service Client Relationship Management
+5

Be an early applicant!

Posted
3 days ago
High Opportunity
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
9 days ago
MYR3,000 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Posted
9 days ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in the our systems
  • Investigate and resolve client complaints with empathy and efficiency. ...
Communication Skills Problem-Solving Skills
+3
Posted
9 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
9 days ago
MYR4,100 - MYR7,500 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Provide professional customer support via email, WhatsApp, and live chat
  • Handle inbound travel enquiries and convert leads into confirmed bookings
  • Manage booking processes including itinerary adjustments, payments, and confirmations ...
Customer Support Communication
+9
Posted
12 days ago
MYR5,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead, coach, and supervise Customer Service Team to achieve service and sales KPIs.
  • Monitor team productivity, quality of customer interactions, and conversion performance.
  • Monitor and improve inquiry-to-sales conversion rates. ...
Posted
10 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
9 days ago
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Respond promptly and professionally to customer enquiries, concerns, and issues through phone calls, emails, live chat, and internal software systems.
  • Proactively communicate and follow up with customers through phone calls, emails, and other communication channels to maintain a positive customer experience.
  • Introduce and demonstrate the company's platform to customers, including account registration, job posting procedures, and available system features. ...
Customer Success Customer Service
+5
Posted
9 days ago
MYR4,100 - MYR7,500 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Provide professional customer support via email, WhatsApp, and live chat
  • Handle inbound travel enquiries and convert leads into confirmed bookings
  • Manage booking processes including itinerary adjustments, payments, and confirmations ...
Customer Support Communication
+9
Posted
12 days ago
MYR8,000 - MYR8,350 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Customer Support & Communication
  • Handle customer inquiries and provide professional support through various channels.
  • Guide users on system/platform features and assist with issue resolution. ...
Customer Service Communication Skills
+1
Posted
10 days ago
MYR4,100 - MYR7,500 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Provide professional customer support via email, WhatsApp, and live chat
  • Handle inbound travel enquiries and convert leads into confirmed bookings
  • Manage booking processes including itinerary adjustments, payments, and confirmations ...
Customer Support Communication
+9
Posted
12 days ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
  • Address player inquiries and complaints; escalate to headquarters when necessary.
  • Gather and summarize player feedback, conduct user research based on business needs. ...
Customer Service Communication
+1

Be an early applicant!

Posted
3 days ago
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MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Chat with customers through calls, emails, and messages—and make every interaction a good one.
  • Build strong relationships with customers so they know they can count on you.
  • Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Customer Support Communication Skills
+4
Posted
a day ago
MYR6,000 - MYR6,500 Per Month
Near Train Station
  • Provide professional and timely customer support through email, with additional support via chat or other channels when required.
  • Handle a high volume of customer enquiries while maintaining accuracy, efficiency, and a positive customer experience.
  • Understand customer concerns, identify their needs, and provide clear and appropriate solutions based on established processes and guidelines. ...
Posted
2 months ago
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MYR4,000 - MYR6,000 Per Month
Near Train Station
  • Handle client inquiries and disputes through online channels, providing timely and professional operational support.
  • Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
  • Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...
Customer Relationship Management Problem-Solving
+1
Posted
a month ago
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
  • Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
  • Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
CRM (Customer Relationship Management) Digital Marketing
+5
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Provide friendly and efficient service to the travel community of our client.
  • Be a first point of contact to handle and resolve customer complaints.
  • Respond professionally to inbound phone calls, including urgent situations. ...

Be an early applicant!

Posted
2 days ago
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MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Handles the operations of the academy.
  • Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
  • Coordinating class schedules, programme arrangements and student-related matters. ...
Customer Service Communication
+3
Posted
a day ago
Up to MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
  • Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
  • Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...

Be an early applicant!

Posted
3 months ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Make outbound calls to potential and existing customers based on leads provided by the Company.
  • Introduce and explain the Company's products and services to customers.
  • Identify customer needs and provide appropriate information. ...
Customer Service Call Center Management
+1
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Near Train Station
  • Scope: Credit Card Support & Other Products
  • Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
  • Provide support on additional banking or financial products as assigned. ...
Posted
5 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, 50450

Near Train Station
  • Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
  • Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
  • Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
Up to MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
  • Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
  • Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
3 months ago
Up to MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
  • Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
  • Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
3 months ago
MYR4,200 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Bilingual Able to read Traditional Mandarin
+7
Posted
2 months ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
  • Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
  • Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
2 months ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Responsible for the back office operation support
  • Decentralization of Policy Servicing(Non-Financial Policy Changes)
  • Incoming and outgoing mail and document handling ...
Posted
2 months ago