Monitor and coordinate day-to-day administrative, governance, sustainability, and risk-related activities across HQ and branches, ensuring alignment with company procedures.
Coordinate communication between HQ and branches on administrative matters, maintain records, and provide support for audits, inspections, and compliance activities.
Serve as the ISO Document Controller by maintaining SOPs, Work Instructions (WI), policies, templates, and document version control; coordinate approval workflows, ensure branches use updated documents, and support departments in developing or revising SOPs.
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Plan and produce daily content across XHS (Little Red Book), Facebook, and Director's personal XHS — using AI tools to support scripting, image creation, and editing
Define and develop brand personas for two content pillars: company brand (SFS) and personal IP — ensuring tone and style is authentic, consistent, and content-first
Generate and qualify organic leads through social media; collaborate with the sales team to support broadcast outreach and pipeline conversionManage and optimise
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