Responsible for the strategy and planning of FMM Institute programmes including planning, marketing, brochure, preparation of I&E to implementation of training programmes.
To assist in Branch's activities and functions.
To manage Regional and Working Committees as assigned from time to time.
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Responsible for managing the company’s financial operations, ensuring accurate accounting records, compliance with statutory requirements, and effective use of AutoCount Accounting Software.
Handle daily accounting operations including data entry, invoice processing, and filing
Take Care of Merchants: Be the main person to help and support a group of shop/restaurant partners in Kedah and Perlis. Visit them face-to-face regularly to build good relationships.
Help Merchants Grow & Sell Ads: Help shops get more orders by selling them Grab’s in-app advertising and marketing packages.
Make Menus Look Better: Look at the merchants' online menus and help them improve their food images, descriptions, prices, and set combos so more customers will buy from them.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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