Customer Service – Responsible for handling customer enquiries, providing assistance, addressing customer concerns, and ensuring a positive customer experience.
To manage the solutions & services-related information, presentation materials, relevant documents, and market information for effective knowledge management for consulting purposes.
Create Sales Orders and Delivery Orders accurately and on time in SAP, communicating with all relevant stakeholders on stock availability, delivery lead-times, and customer requirements
Deliver medical and product training on disease management to strengthen the scientific knowledge, standards, and overall capability of the sales force