Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Lead the development and execution of integrated marketing strategies across e-commerce platforms (Website, Shopee, TikTok Shop) to drive revenue growth and brand visibility.
Develop and execute comprehensive digital marketing strategies across various platforms (social media, email, search engines) to increase brand awareness and drive lead generation for Knowledge Tree Montessori Kindergarten.
Assist the team in planning, developing, executing, and coordinating marketing and branding activities across online and offline channels, including setting up marketing team SOPs.