You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
Assist the team in planning, developing, executing, and coordinating marketing and branding activities across online and offline channels, including setting up marketing team SOPs.
Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about products, services, and order status.
Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets