To manage all assigned client portfolio/s to effectively achieve the organization’s targeted financial and management objectives as determined by the management.
To manage the profitability of assigned client portfolios and ensure recoveries of all service incomes on timely and effective manners.
To fully understand existing T&Cs contained in the Distribution and Supplemental Agreements to ensure consistent services are provided in alignment with contract stipulations.
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Discuss the order specifications with the concerned sales companies or salesperson / internal sales (payment terms, delivery terms and other specific customer agreements).
Execute and manage the order processes (order to cash) via ERP System.
Place orders to internal factories / distribution centers and external suppliers.
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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Provide practical, timely, and commercially focused legal advice to the Group and its subsidiaries on a broad range of legal, contractual, regulatory, and compliance matters.
Draft, review, negotiate, and advise on various commercial and operational agreements, including but not limited to:
Provide practical, timely, and commercially focused legal advice to the Group and its subsidiaries on a broad range of legal, contractual, regulatory, and compliance matters.
Draft, review, negotiate, and advise on various commercial and operational agreements, including but not limited to:
Assist in processing Sales Order that handover from Salesperson.
Preparation of Procurement documentations which include Purchase Orders, Tax Invoices and Delivery Orders, coordinating goods delivery, and managing payment collections.
Collaborate with vendors, resellers, and partners to ensure accurate product/service delivery.
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Coordinate day-to-day project execution, including timelines, deliverables, follow-ups, approvals, and status updates.
Liaise with clients, internal teams, vendors, and partners to ensure project requirements are clearly communicated and completed on time.
Prepare and maintain project documentation such as meeting recaps, project trackers, reports, timelines, briefs, and other supporting materials.
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Order Execution: Plan, verify, and issue purchase orders (POs) for raw materials based on PRs released by the Production department, ensuring adequate lead times are met.
Indirect Purchasing: Oversee the end-to-end procurement of indirect materials, including Maintenance, Repair, and Operations (MRO), factory consumables, IT equipment, CAPEX, and facility service contracts.
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Order Execution: Plan, verify, and issue purchase orders (POs) for raw materials based on PRs released by the Production department, ensuring adequate lead times are met.
Indirect Purchasing: Oversee the end-to-end procurement of indirect materials, including Maintenance, Repair, and Operations (MRO), factory consumables, IT equipment, CAPEX, and facility service contracts.
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Ideal candidate must be conversant in preparing showcause letters, conducting of domestic enquiries including that of handling matters with the labour and industrial relations departments.
Excellent communication skills in English and in Bahasa.
Sound working knowledge in the provisions of employment act 1955 & industrial relations act 1967 is a MUST.
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Proactively identify and develop relationships with media partners — including online media outlets, digital publications, and industry channels relevant to our audience
Pitch and coordinate media collaboration opportunities: co-branded features, media placements, interview placements, and leadership profiles
Develop and manage a structured media outreach plan — from first contact through to content delivery and follow-up
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Proactively identify and develop relationships with media partners — including online media outlets, digital publications, and industry channels relevant to our audience
Pitch and coordinate media collaboration opportunities: co-branded features, media placements, interview placements, and leadership profiles
Develop and manage a structured media outreach plan — from first contact through to content delivery and follow-up
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Responsible for managing and resolving consumer complaints related to postal and courier services in accordance with Postal Forum’s Complaint Handling SOP.
The role involves complaint review and assessment, coordination with service providers, monitoring resolution timelines, and supporting continuous improvement in complaint handling processes.
Manage consumer complaints lodged through the ICMS and other official channels, ensuring adherence to acknowledgment and resolution timelines (3 and 10 business days), in accordance with Complaint Handling SOPs and service timelines, escalating systemic patterns to Senior Executive/Unit Head.
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Owning responsibility in preparing and implementing the annual marketing plans, brand strategy, and budget with the guidance of the Marketing Manager
Contribute to the overall agency plans and brand portfolio strategy with the guidance of the Marketing Manager
Maximize agencies’ potential by developing and ensuring implementation of agency strategies that will assist in the achievement of principal and company objectives
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Secure & Accurate Documentation: Maintain an accurate records of all monies due to hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
Efficient Time Management: Maintain an organized, up-to-date filing system and respond to all inquiries promptly and professionally.
Problem-Solving & Support: Perform ad hoc tasks to ensure smooth hotel operations and maintain accurate records of all receivables.
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Ensure adherence to company policies and regulatory requirements related to administrative functions, business licenses, quit rent, assessments, insurance, utilities and roadtax renewals, SOP’S and audits.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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9 hours working (on- call 24 hours when there is urgent matters)
5 days per week
Oversee daily production quality, including HACCP (food safety) plans, product releases, and putting defective products on hold. You will also manage specific safety programs, such as calibrating the Net Weight checkweighers and monitoring Water Quality (chlorination and microbe levels).
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