Coordinate with clients, vendors, end users, and internal departments to ensure smooth execution of commercial and operational activities.
Prepare quotations, estimated costing, and rate proposals for customers while ensuring timely follow-up and quality customer service.
Build and maintain strong relationships with suppliers, principals, customers, and business partners to support business continuity and commercial growth....
Coordinate with clients, vendors, end users, and internal departments to ensure smooth execution of commercial and operational activities.
Prepare quotations, estimated costing, and rate proposals for customers while ensuring timely follow-up and quality customer service.
Build and maintain strong relationships with suppliers, principals, customers, and business partners to support business continuity and commercial growth....
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments...
Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment....