Customer Service
Communication Skills
Time Management
Excellent customer service and communication skills
Friendly
polite and professional attitude
Good interpersonal and guest-handling skills
Basic computer and administrative skills
Basic knowledge of hotel front office operations
Good problem-solving and multitasking skills
Customer Service
Reservations Management
Check-in/Check-out
Communication Skills
Problem Solving
Multitasking
Phone Etiquette
Upselling
Hotel Software
Teamwork
Attention to Detail
Language Proficiency
Adaptability
Attention to Detail
Multitasking Under Pressure
Digital Platform Familiarity
Local Knowledge
Conflict Resolution & Empathy
Welcome guests, take orders, serve food and beverages professionally, and create a memorable fine dining experience.
Ensure tables, dining areas, and service stations are impeccably clean, organised, and prepared while following company SOPs and service etiquette.
Work closely with the management, kitchen and service team, manage guest requests efficiently, and assist with opening, closing, and daily operational duties.
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