Guest Services Assistant Jobs in Johor - September 2026 - Urgent Hiring

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Showing 8 jobs results for "guest services assistant" in Johor

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Hotel Duty Manager (Junior/Senior) (Mandarin Speaker)

Hotel Duty Manager (Junior/Senior) (Mandarin Speaker) Hotel Duty Manager (Junior/Senior) (Mandarin Speaker)

Agensi Pekerjaan Peoplelake Sdn. Bhd.

Agensi Pekerjaan Peoplelake Sdn. Bhd. is top company

MYR2,500 - MYR3,800 Per Month

Fresh Graduates

Johor Bahru, Johor

Oversee all guest touchpoints, ensuring warm welcomes, smooth check-ins and check-outs, and personalized guest experiences.
Handle VIP guests, repeat guests, and special requests to ensure high levels of guest satisfaction.
Address and resolve guest complaints promptly through effective service recovery. ...

Customer Service Front Desk Operations

Posted

3 days ago

Guest Services Officer Guest Services Officer

The Reviva Cosmetology Group Sdn. Bhd.

The Reviva Cosmetology Group Sdn. Bhd. is top company

MYR3,000 - MYR5,000 Per Month

Johor Bahru, Johor

Welcome and attend to clients professionally during check-in and check-out
Manage appointment scheduling, confirmations, and follow-ups
Handle enquiries via phone calls, WhatsApp, social media, and walk-in customers ...

Customer Service CRM (Customer Relationship Management)

Posted

3 days ago

Guest Service Assistant (GSA) Guest Service Assistant (GSA)

Pulai Springs Resort Berhad

MYR1,700 - MYR1,700 Per Month

Job Summary
Controls all rooms, social centre facilities and banquet and prepares necessary bills.
Specific of the Job ...

Posted

11 days ago

GUEST SERVICE ASSISTANT GUEST SERVICE ASSISTANT

Holiday Inn Johor Bahru City Centre

MYR2,500 - MYR2,800 Per Month

Responsible for guest registration, guest check-out and cashiering.
Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met.
This position requires excellent communication, problem-solving, and multitasking skills to enhance guest satisfaction. ...

Posted

21 days ago

Guest Service Assistant - Four Points by Sheraton Desaru Guest Service Assistant - Four Points by Sheraton Desaru

Marriott International

Undisclosed

POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...

Posted

6 days ago

Assistant Executive Lounge Manager - JW Marriott Johor Bahru Assistant Executive Lounge Manager - JW Marriott Johor Bahru

YTL Hotels

MYR3,500 - MYR4,500 Per Month

Deliver exceptional guest satisfaction.
Lead and motivate the Executive Lounge team.
Maintain operational efficiency and service excellence. ...

Posted

a month ago

Assistant At Your Service Manager (Front Office) - JW Marriott Johor Bahru Assistant At Your Service Manager (Front Office) - JW Marriott Johor Bahru

YTL Hotels

MYR4,500 - MYR5,500 Per Month

Ensure exceptional guest service by responding promptly and professionally to all guest requests and inquiries.
Support the efficient day-to-day operations of the At Your Service (AYS) department.
Lead, coach, and motivate the At Your Service team to deliver consistent service excellence. ...

Posted

a month ago

Guest Service Supervisor Guest Service Supervisor

Holiday Inn Express And Suites

MYR2,200 - MYR2,600 Per Month

Be the warm welcome that kicks off a memorable guest experience
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay ...

Posted

11 days ago

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