55 Hotel Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja

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MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle pre and post reservation inquiries by phone, e-mail and fax;
  • Handle customer requests by phone and e-mail;
  • Modify, change and/or cancel existing reservations; ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
2 hours ago
High Opportunity
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle pre and post reservation inquiries by phone, e-mail and fax;
  • Handle customer requests by phone and e-mail;
  • Modify, change and/or cancel existing reservations; ...
Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
2 hours ago
High Opportunity
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Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
3 days ago
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Chat Available
MYR3,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ...
Customer Service Communication Skills
+1
Posted
6 hours ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Handles the operations of the academy.
  • Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
  • Coordinating class schedules, programme arrangements and student-related matters. ...
Customer Service Communication
+3
Posted
a day ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Handles the operations of the academy.
  • Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
  • Coordinating class schedules, programme arrangements and student-related matters. ...
Customer Service Communication
+3
Posted
a day ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Handles the operations of the academy.
  • Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
  • Coordinating class schedules, programme arrangements and student-related matters. ...
Customer Service Communication
+3
Posted
a day ago
Chat Available
MYR2,600 - MYR3,200 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Handles the operations of the academy.
  • Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
  • Coordinating class schedules, programme arrangements and student-related matters. ...
Customer Service Communication
+3
Posted
a day ago
MYR3,800 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Operating in a 24/7 call center environment, with shifts rotating across weekends and public holidays.
  • Available to work rotational shifts, including midnight shifts, weekends, and holidays.
  • Handle & respond incoming calls, Live Chat, Instant Messages & emails within the stipulated time ...
Communication Skills Problem-solving Skills
+3
Posted
23 days ago
Chat Available
MYR4,000 - MYR4,750 Per Month
  • • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Bilingual Able to read Traditional Mandarin
+7

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,400 - MYR4,800 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer enquiries and service requests via phone, email, and live chat
  • Support hotel bookings, reschedule, cancellations and so on
  • Assist with delays, cancellations, refunds, and enquiries ...
Mandarin Speaking English Speaking
+5
Posted
12 days ago
Chat Available
MYR4,400 - MYR4,800 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer enquiries and service requests via phone, email, and live chat
  • Support hotel bookings, reschedule, cancellations and so on
  • Assist with delays, cancellations, refunds, and enquiries ...
Mandarin Speaking English Speaking
+5
Posted
12 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
21 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
21 days ago
Undisclosed
  • Proficient in English with minimum C1 level proficiency.
  • Preferred candidates with hospitality, hotel, tourism, or customer service background.
  • Strong communication and interpersonal skills. ...
Posted
2 days ago
Undisclosed
  • Respond to all customer enquiries through WhatsApp, phone calls, email, and system messages regarding hotel event services.
  • Provide accurate information on event packages, venue availability, pricing, promotions, and booking procedures.
  • Assist clients with event reservations, quotations, confirmations, and required documentation. ...
Posted
20 days ago
MYR3,500 - MYR4,500 Per Month

KL City

  • Educate customers on self-service options and automated banking channels.
  • Conduct call backs for transaction confirmations and reach out for supporting documents as needed.
  • Clarify customer needs, evaluate problems, and provide solutions. ...
Posted
25 days ago

Prescott Hotel Kuala Lumpur-Medan Tuanku

MYR2,000 - MYR2,200 Per Month

KL City

  • Process guest folios, collect payment and manage cash handling responsibilities.
  • Print updated in-house, arrival, departure, and room status reports as and when required.
  • Check all unresolved departures. ...
Posted
7 days ago

Paradise Home Sdn Bhd

MYR2,000 - MYR2,700 Per Month
  • Welcome guests and provide excellent customer service at all times.
  • Perform guest check-in and check-out efficiently and accurately.
  • Handle room reservations, cancellations, and amendments. ...
Posted
18 hours ago

Paradise Home Sdn Bhd

MYR2,000 - MYR2,700 Per Month
  • Welcome guests and provide excellent customer service at all times.
  • Perform guest check-in and check-out efficiently and accurately.
  • Handle room reservations, cancellations, and amendments. ...
Posted
18 days ago

SCM International Property Management Sdn Bhd

MYR2,500 - MYR2,699 Per Month
  • Serve as the first point of contact for residents, tenants, visitors, contractors, and service providers by providing professional, courteous, and efficient customer service at all times.
  • Greet and assist visitors, respond to enquiries, and provide accurate information regarding the building's facilities, services, policies, and procedures.
  • Manage visitor registration, access control, and the issuance of visitor passes in accordance with the property's security procedures, while coordinating with security personnel to ensure only authorised individuals enter the premises. ...
Posted
16 days ago

Paradise Home Sdn Bhd

MYR2,000 - MYR2,700 Per Month
  • Welcome guests and provide excellent customer service at all times.
  • Perform guest check-in and check-out efficiently and accurately.
  • Handle room reservations, cancellations, and amendments. ...
Posted
a month ago

Wangsa Holdings Sdn Bhd

MYR3,500 - MYR4,500 Per Month

KL City

  • Elevate your management skills by running daily operations and short projects across guest services and F&B in a hands-on environment.
  • Develop your leadership through coaching a small team and owning schedules, standards, and vendor interactions.
  • Expand your hospitality network by working directly with suppliers, local partners, and regular guests. ...
Posted
16 days ago
MYR1,900 - MYR2,900 Per Month

George Town

  • Prepare quotations, proposals, contracts, and confirmation letters for corporate clients, schools, travel agencies, government agencies, and group bookings.
  • Process and monitor sales bookings, reservations, and event arrangements.
  • Maintain accurate customer records, sales database, and filing system. ...
Posted
14 days ago