32 Hotel Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Maukerja

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Manage the complete tenant lifecycle, including onboarding, daily engagement, lease renewals, and exit procedures.
Coordinate tenant move-in activities, inspections, documentation, and orientation on building facilities and policies.
Serve as the primary contact person for tenants, handling enquiries, complaints, and service requests professionally. ...

Management Trainee Komune Living Wellness Management Trainee Komune Living Wellness

Posted

a day ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Management Trainee Eko Cheras Management Trainee Eko Cheras

Jadilah pemohon terawal!

Posted

6 days ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Management Trainee Shell Bangi R&R Management Trainee Shell Bangi R&R

Jadilah pemohon terawal!

Posted

6 days ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

Petaling, WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Management Trainee AEON Seremban 2 Management Trainee AEON Seremban 2

Jadilah pemohon terawal!

Posted

6 days ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

Rasah, Negeri Sembilan

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Management Trainee AEON Maluri Management Trainee AEON Maluri

Jadilah pemohon terawal!

Posted

6 days ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

Ampang, WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Management Trainee HUKM Management Trainee HUKM

Posted

6 days ago

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Homestay Operations & Maintenance Technician (air-conditioning Specialist) Homestay Operations & Maintenance Technician (air-conditioning Specialist)

Jadilah pemohon terawal!

Posted

6 days ago

Boleh Sembang

Iroom Living Sdn Bhd

MYR2,500 - MYR3,300 Sebulan

Air Conditioning Maintenance Troubleshooting

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Perform routine servicing and troubleshooting of air-conditioning systems (split units, FCU, basic VRV exposure preferred)
Conduct preventive maintenance for electrical, plumbing, appliances, and fittings
Diagnose faults quickly and coordinate external contractors when required ...

Posted

6 days ago

Management Trainee Alam Damai Management Trainee Alam Damai

Berjaya Starbucks Coffee Company Sdn Bhd

Up to MYR2,500 Sebulan

Graduan Baru

Cheras (Kuala Lumpur), WP Kuala Lumpur

Dekat Stesen Tren

6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...

Customer Experience Manager Customer Experience Manager

Jadilah pemohon terawal!

Posted

6 days ago

Boleh Sembang

Customer Experience Manager

Telecontinent Sdn Bhd

MYR5,000 - MYR6,000 monthly

Customer Relationship Management (CRM) Customer Service

Senai, Johor

Oversee and manage daily lounge operations to ensure a consistent, high-quality guest experience for healthcare members and international patients.
Lead, coach, and supervise Customer Experience Executives to ensure service standards, productivity, and professionalism are maintained.
Plan and manage staff rosters, shift scheduling, and manpower allocation to ensure optimal operational coverage Act as the primary escalation point for complex guest issues, ensuring timely resolution and effective service recovery. ...

Posted

20 hours ago

Sales Manager

Sales Manager Sales Manager

Zaques Hotel (M) Sdn Bhd

MYR4,300 - MYR4,500 Sebulan

+Pampasan Tambahan

Sales Management Customer Relationship Management (CRM)

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Develop and implement strategic sales plans to achieve hotel revenue targets and market share growth in Kuala Lumpur and surrounding areas.
Lead, train, and motivate the sales team to ensure high performance and achievement of individual and team sales goals.
Build and maintain strong relationships with key corporate clients, travel agencies, event planners, and other potential business partners. ...

Posted

3 days ago

Boleh Sembang

Front Desk Ambassador

Front Desk Ambassador Front Desk Ambassador

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Internship For Hotel/ Airbnb Management Trainee Internship For Hotel/ Airbnb Management Trainee

Posted

2 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR850 - MYR1,200 Sebulan

Latihan Industri

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Assist in the day-to-day operations of hotel and Airbnb properties.
Support the management team in guest relations and service delivery.
Participate in marketing and sales activities to promote rental properties. ...

Customer Service Front Desk Operations

Posted

16 days ago

Senior Sales Manager

Senior Sales Manager Senior Sales Manager

Zaques Hotel (M) Sdn Bhd

MYR5,800 - MYR6,200 Sebulan

Sales Management Hospitality Sales

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Develop and execute strategic sales plans to achieve company revenue targets and expand market share within the hospitality sector.
Lead, mentor, and motivate a high-performing sales team, fostering a culture of success and continuous improvement.
Build and maintain strong, long-lasting relationships with key clients, corporate partners, and travel agencies to drive repeat business and new opportunities. ...

Posted

4 days ago

Boleh Sembang

F&B Supervisor

F&B Supervisor F&B Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Sebulan

Dekat Stesen Tren

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...

Hotel Front Office Hotel Front Office

Posted

4 days ago

Hotel Front Office

BTC Asset Sdn Bhd

MYR2,300 - MYR2,500 Sebulan

Customer Service Front Desk Operations

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Welcome and greet guests in a friendly and professional manner
Handle check-in and check-out procedures efficiently
Manage room reservations, bookings, and cancellations ...

Posted

10 days ago

Boleh Sembang

Tenant Relations Officer Tenant Relations Officer

Urban Pinnacle Ventures

MYR3,500 - MYR7,000 Sebulan

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Manage the complete tenant lifecycle, including onboarding, daily engagement, lease renewals, and exit procedures.
Coordinate tenant move-in activities, inspections, documentation, and orientation on building facilities and policies.
Serve as the primary contact person for tenants, handling enquiries, complaints, and service requests professionally. ...

Property Relations Executive Property Relations Executive

Posted

3 days ago

Boleh Sembang

Urban Pinnacle Ventures

MYR3,500 - MYR7,000 Sebulan

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Manage the complete tenant lifecycle, including onboarding, daily engagement, lease renewals, and exit procedures.
Coordinate tenant move-in activities, inspections, documentation, and orientation on building facilities and policies.
Serve as the primary contact person for tenants, handling enquiries, complaints, and service requests professionally. ...

Client Relations Executive (Property) Client Relations Executive (Property)

Posted

3 days ago

Boleh Sembang

Urban Pinnacle Ventures

MYR3,500 - MYR7,000 Sebulan

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Manage the complete tenant lifecycle, including onboarding, daily engagement, lease renewals, and exit procedures.
Coordinate tenant move-in activities, inspections, documentation, and orientation on building facilities and policies.
Serve as the primary contact person for tenants, handling enquiries, complaints, and service requests professionally. ...

Guest Relations Associate Guest Relations Associate

Posted

3 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Guest Service Representative Guest Service Representative

Posted

16 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Front Office Agent Front Office Agent

Posted

16 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Concierge Assistant Concierge Assistant

Posted

16 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Hotel Receptionist Hotel Receptionist

Posted

16 days ago

Boleh Sembang

Holma Management Sdn Bhd

MYR2,300 - MYR3,000 Sebulan

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Greet and welcome guests warmly upon arrival, providing a positive first impression.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, requests, and complaints professionally and promptly. ...

Catering Supervisor Catering Supervisor

Posted

16 days ago

Boleh Sembang

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Sebulan

Dekat Stesen Tren

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...

Restaurant Supervisor Restaurant Supervisor

Posted

18 days ago

Boleh Sembang

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Sebulan

Dekat Stesen Tren

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...

Food and Beverage Team Leader Food and Beverage Team Leader

Posted

18 days ago

Boleh Sembang

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Sebulan

Dekat Stesen Tren

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...

Butler (Hotel VIP-Customer Service)- Vietnamese speaking Butler (Hotel VIP-Customer Service)- Vietnamese speaking

Posted

18 days ago

Marina Bay Sands PTE. LTD.

SGD3,200 - SGD3,200 Sebulan

Butler (Hotel VIP-Customer Service) - Bahasa Indonesia speaking Butler (Hotel VIP-Customer Service) - Bahasa Indonesia speaking

Singapore

Job ResponsibilitiesExecute Butler core tasks• Takes accountability and ownership with every guest assigned in ensuring purposeful engagement and butler presence in each of their stay• Diligently studies the guest profile of incoming arrivals, including but not limited to checking on guest history, conducting research on internet or social media platforms, sending out pre-arrival email and respond promptly, making amenities requisition, assisting with guests requests effectively over the phone, taking in-room dining orders, placing the order over POS (Point of Sales) system, dispatching job to floor butler as and when required, coordinating among internal and external stakeholders/vendors via MS Teams, messaging and other operational-related systems• Responds to guest professionally in-person, over the phone, emails, and messaging systems• Assists with limousine/taxi bookings, dining, attractions and entertainment reservations/ticket purchase, and any other guest queries/requests• Prepares thoughtfully each suite, conducts seamless arrival meet and greet and in-suite check-in, customizes suite orientation, offers welcome drink, initiates unpacking service and customizes itinerary based on guest’s preferences• Serves and replenishes amenities, facilitates daily make-up room and turndown services, assists with laundry services, performs shoe-shining, and purposefully notes down preferences through observations and interactions• Makes appropriate dining recommendations, proficiently takes in-room dining order, promptly serves the order and organize clearance of soiled dishes• Orchestrates celebrations for guest with special occasions with creativity and customization• Proactively connects with guests for pre-departure arrangement, initiates packing assistance, booking of limousine, luggage assistance, ensures accuracy of bill settlement and conducts a seamless check-out and fond farewell• Addresses any security incidents and feedback to Butler Management• Resolves feedback and guest challenges with good standard• Rotates to any taskforce when operationally required• Rotates to Butler Command Center as and when designated (located at Perennial Business Centre)• Adapts to changes and ensure adherence to organizational operating procedures and service standards• Performs any other duties and responsibilities as and when assigned by ManagementPerform Service and Operational Excellence• Performs all tasks with accordance to Forbes 5 stars standards and guidelines• Always exhibits exceptional service to guests and fellow employees• Ensures handover between shifts are communicated effectively• Attends daily pre-shift briefing and post-shift debrief, and job-related trainings• Obtains and keeps Guest/VIP preferences up to date in OPERA and individual profile sheet along the stay journey – Pre-arrival, arrival, in-house, departure, post-departure, and return stay• Maintains cleanliness of front and back of house (lift lobbies, corridors, storage rooms, offices, pantries, etc.)• Stays up to date on internal promotions and local offerings• Adheres to department’s grooming standards and professional disposition• Recommends innovative ideas to enhance guest journey• Suggests improvements towards butlers’ efficiency and effectivenessApply Operational Risks• Adheres to Workplace Safety and Health (WSH) policies, practices, and procedures• Monitors activities in both front and back of the house; reports any suspicious characters, items, and/or activities to Security Department• Responds to emergency situations and reports to Butler management• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details• Handles luggage/baggage lifting, placement or other related requests such as moving or storing the items.• Lengthy periods of standing, walking; seating or taking stairs may be required• Moves operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing and carrying items• Able to perform under high stress level and able to deal with challenging guests/situationsParticipate Employee Engagement• Holds the values of One MBS (Marina Bay Sands) culture• Works cohesively and respectfully within the department• Ensures a collaborative working relationship with other departments and vendors• Self-motivates for continuous self-learning and developmentInvolve in Documentation, Financial and report management• Attends scheduled departmental meetings as required• Reviews systems and processes for workflow and productivity improvement• Performs administrative duties such as inventory and filing of reports as required based on the assigned duties given within the Paiza Butler Tea• Observes the usage of supplies to ensure that it is within budget and minimize wastage• Contributes ideas in support of the company vision, mission, value, and guiding principles• Actively involves in Sands Cares and sustainability programmes to drive organisational initiatives
Job RequirementsEducation & Certification• Diploma or Degree in Hospitality or Tourism Management preferredExperience• Minimum 1 year experience in relevant experienceOther Prerequisites• Proficient in the use of Property Management System and all relevant property management and operational systems, such as FCS, LDS, and Point of Sales (POS) Systems.• Proficient in using Microsoft Office applications• In-dept knowledge of Marina Bay Sands is mandatory• Good knowledge of Singapore, the difference of multi-cultures, sights, attractions, and dining• Excellent communication skills in English and Vietnamese are essential as the role will require to serve Vietnamese-speaking guest• Ability to speak other language(s) is an advantage• Be flexible and willing to work on any day and any shift (shift rotation is based on operational demands)• Possesses exceptional interpersonal skills and attentiveness to details• Works well with a team and supports proactively• Focuses on service with an eye for detail• Prioritizes and organizes work efficiently• Self-motivates and with a positive “Can Do” mindset• Acts with integrity and high professionalism• Embraces and adapts supportively to changes• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner• Ensures security and confidentiality of guest and hotel information• Embraces and responds to changes effectively• Understands the needs of international luxury travellers• Multicultural understanding

Posted

7 days ago

Marina Bay Sands PTE. LTD.

SGD3,200 - SGD3,200 Sebulan