Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs....
Lead and conduct day-to-day operations of recruitment and strategies in compliance with the established recruitment policies and procedures and aligned with organizational goals
Develop sustainable talent acquisition and hiring plans and strategies to optimize the talent acquisition process.
Manage hiring operations to include the full recruitment process and lifecycle, including initial assessments, interviews, and competitive offers and sourcing support for critical roles....
Work closely with the respective internal stake holders such as IT and Sales to continuously develop the Telco products in tune with customer and market requirements
Determines customers' needs and desires by specifying the research needed to obtain market information.
Recommends future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product changes....
System & Media Scheduling: Schedule and monitor clients' airtime bookings, key in sales orders, issue contract confirmations, cross-check broadcast logs, and prepare revenue reports.
Campaign Coordination: Build Campaign Action Plans based on sales team briefings, coordinate with content and production teams for campaign materials, and compile Post Campaign Reports.
Commercial Operations: Schedule commercial airtime, verify client credit terms, and generate aired-time reports for clients....
We are looking for a CRM manager to lead the development of a customer-centric ecosystem across mobile app and digital platforms with one of our food retail clients.
CRM Strategy & Customer Lifecycle Management
• Develop and execute CRM strategies that drive app downloads, active user growth, customer retention, and lifetime value....
Manage departmental budgets and costs in line with annual allocations to ensure resources are deployed efficiently and effectively
Develop and implement business and marketing plans in close coordination with clients to achieve shared business objectives and drive profitability
Monitor and report client operational performance against Key Performance Indicators (KPIs) established in service level agreements to ensure accountability and continuous improvementIdentify and pursue opportunities for new product introductions and product expansion, and manage the contract renewal process to sustain long-term client partnerships...
Manage the end-to-end return process for Consignment and Good Return (GRR), ensuring all activities comply with established policies, procedures, approval requirements, and service level agreements (SLAs).
Receive, review, and validate return requests from customers and business partners, ensuring all required information and supporting documents are complete and accurate.
Monitor and follow up on pending GRR cases to ensure timely resolution and closure within the agreed SLA....
Prepare monthly management reports with detailed analysis.
Prepare variance analysis on financial and operational KPIs against forecast and budget, flag key red flags, and provide clear commentary on the contributing factors and an action plan to close the gap.
Coordinate and liaise with auditors and tax agents on statutory audit and tax matters....
To manage proper communication with all stakeholders in terms of engagement including but not limited to residents, consultants, contractors and government agencies.
Responsible in monitoring all Handing Over matters carried out by the team from pre- Handover to the physical Handover date (as per the SOP). This includes the management of the followings:
To monitor the facilities and amenities for the Township are in order and maintained...
Study and provide input on the development of relevant policies, guidelines, technical codes, processes, and frameworks for MCMC to facilitate communication infrastructure development and deployment at the state level and nationwide;
Oversee and provide relevant input and advice on the development of new guidelines or the review of existing guidelines for MCMC to facilitate communication infrastructure development;
Provide input on the review and enhancement of existing guidelines, technical codes, processes, and frameworks to ensure their relevance and effectiveness in facilitating the development and deployment of communications infrastructure at both the state and national levels;...
Provide strategic leadership and direction for the Program Management and Planning organization, establishing clear objectives, priorities, governance, and performance expectations.
Lead the management of existing programs and new customer projects from initiation through development, production ramp, execution, and customer fulfilment....
Monitor and record truck temperatures to keep cargo safe and fresh.
Responsible for truck temperature monitoring, administration, and maintenancedocumentation to ensure all records are accurate, updated, and properlymaintained.
Plan daily deliveries, coordinate with drivers and customer service, and make sureour trucks stay in top shape...
Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters....
Bachelor’s Degree in Pharmacy, Life Sciences, Engineering or a related discipline; a relevant Master's degree or professional QMS/quality certification (e.g. Lead Auditor, CQE) is an added advantage.
Minimum 3 years of progressive experience in Quality Assurance/QMS within a GMP-regulated (pharmaceutical or medical device) environment, including managing deviations, CAPA, change control and audits; prior leadership or supervisory experience preferred.
Strong leadership and stakeholder management skills; strategic and analytical thinker with strong problem-solving ability; excellent communication and influencing skills; high level of integrity, decisiveness and ability to drive change across a matrixed organization....