Oversee and drive overall e-commerce strategy, daily operations, and GMV growth across all online platforms, including official website, Shopee, Lazada, TikTok Shop, and cross-border initiatives.
Support warehouse operations across multiple sites in Malaysia (HUB, NSM, PIE spare parts warehouse). Perform transfer receiving, putaway, outbound, delivery coordination, defective parts return, inter-warehouse transfer and stocktaking. Complete tasks within required timelines, handle bulk materials and high-value spare parts carefully to prevent mis-dispatch, damage and loss.
Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
Run purchasing end to end: consolidate outlet requests, check them against sales trends, forecasts and par levels, and issue purchase orders once approved.