A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
Run purchasing end to end: consolidate outlet requests, check them against sales trends, forecasts and par levels, and issue purchase orders once approved.
Oversee and drive overall e-commerce strategy, daily operations, and GMV growth across all online platforms, including official website, Shopee, Lazada, TikTok Shop, and cross-border initiatives.