It Support Engineer Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
Showing 239 jobs results for
"it support engineer"
in Kuala Lumpur
Chat Available
MYR80,000 - MYR150,000 Per Year
Near Train Station
- Semiconductor equipment support role
- Hands-on exposure to installation, troubleshooting, and customer site support
- Opportunity to go to China for 2-week training, and closely support their 2 major clients in MY ...
Be an early applicant!
Posted
8 hours ago
MYR4,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:
- • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
- • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
Be an early applicant!
Posted
11 hours ago
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
a month ago
MYR4,060 - MYR5,530 Per Month
Fresh Graduates
Near Train Station
- The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
- Trial fitment and evaluation for newly developed products
- Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation ...
Posted
2 months ago
Chat Available
Technical Support Engineer
Company Confidential
MYR5,000 - MYR6,500 Per Month
WFH
KL City, WP Kuala Lumpur
Near Train Station
- Act as primary point of contact and owner for assigned customer accounts
- Drive customer satisfaction through technical support and advisory services
- Identify customer pain points and upsell/cross-sell opportunities with Sales and Product teams ...
Posted
3 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Provide technical assistance via phone, email, remote access, or onsite.
- Troubleshoot hardware, software, printer, and network issues.
- Support Windows OS, Microsoft Office, email, and basic applications. ...
Posted
5 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
13 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
13 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
13 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Provide technical assistance via phone, email, remote access, or onsite.
- Troubleshoot hardware, software, printer, and network issues.
- Support Windows OS, Microsoft Office, email, and basic applications. ...
Posted
5 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
19 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
15 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide customer support via phone, email, and other channels
- Communicate with customers in Mandarin and English
- Record and follow up on customer feedback to ensure resolution ...
Posted
21 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Own end-to-end support and issue resolution for front, mid, back office, and CRM system, acting as the primary point of contact for these systems.
- Lead pre-go-live testing, UAT coordination, and workflow validation with vendors, ensuring deliverables meet agreed readiness benchmarks before sign-off.
- Manage vendor relationships and escalations for assigned systems, including tracking gap closures and timelines. ...
Posted
13 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
Posted
22 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
16 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
16 days ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide customer service based call, live chat & email support to customers
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes ...
Posted
a month ago
Chat Available
MYR2,500 - MYR4,000 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support for mobile applications via phone, email, and chat.
- Troubleshoot and resolve user issues related to mobile app functionality, performance, and usability.
- Guide users through app features, settings, and common troubleshooting steps. ...
Posted
a month ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Act as the main point of contact between customers and internal departments.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Provide technical support and assistance to employees for hardware, software, network and system-related issues.
- Monitor and troubleshoot network connectivity, internet access and communication systems.
- Perform regular system maintenance, software updates and security patch installations. ...
Posted
a month ago
MYR4,060 - MYR5,530 Per Month
Fresh Graduates
Near Train Station
- The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
- Trial fitment and evaluation for newly developed products
- Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation ...
Posted
2 months ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Provide technical support and assistance to employees for hardware, software, network and system-related issues.
- Monitor and troubleshoot network connectivity, internet access and communication systems.
- Perform regular system maintenance, software updates and security patch installations. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
20 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support for mobile applications via phone, email, and chat.
- Troubleshoot and resolve user issues related to mobile app functionality, performance, and usability.
- Guide users through app features, settings, and common troubleshooting steps. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR4,000 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support for mobile applications via phone, email, and chat.
- Troubleshoot and resolve user issues related to mobile app functionality, performance, and usability.
- Guide users through app features, settings, and common troubleshooting steps. ...
Posted
a month ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- What you need- 2+ years of professional software engineering experience in a production environment.- Strong proficiency in Go or Python. One of the two is a firm requirement — we screen on it.- Solid understanding of asynchronous programming, concurrency patterns, and building RESTful or gRPC APIs.- Strong TypeScript and Node.js.- Proficiency in React, Next.js or Vue for building developer dashboards, API key management tools and analytics views.- Production experience with SQL (PostgreSQL, MySQL) and/or NoSQL — Redis for caching and rate-limiting, MongoDB, or ClickHouse for analytics.- Hands-on experience with AWS or GCP, plus Docker and modern CI/CD pipelines.- A deep commitment to testable code and a solid grasp of unit testing frameworks go test, pytest, Jest).- Understanding of time and space complexity, memory management, and how to identify a real performance bottleneck.
- Nice to have- AI / LLM knowledge: familiarity with the ecosystem (Anthropic, OpenAI, Hugging Face, LangChain, Ollama). Understanding tokenization, embeddings and prompt structures is a massive plus.- Experience building tools specifically for developers — APIs, SDKs, or CLI tools.- Knowledge of edge computing or serverless architectures (AWS Lambda, Cloudflare Workers).- Experience handling real-time data streaming or WebSockets.Who does well here- Problem solver. You understand the business and architectural trade-offs behind your technical decisions.- Autonomous learner. The AI space moves fast and you're excited to keep up with it.- Collaborative. You enjoy code reviews, pair programming and documentation, and you care about leaving the codebase better for the whole team.
Posted
8 days ago