Demeanour, Qualifications, Knowledge and Skills Required
The ideal candidate’s demeanour and approach to life and work should be as follows:
Biscuit-loving, fun-loving, optimistic, innovative, energetic, aspirational, tech-savvy, and eager to learn with a hearty zest for life, specifically humble, open, fearless and yet possessing a little edge to think and go out of the box;
...
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.
...
Provide IT support such as setting up and installing software, configuring email, setting up printers, and assisting with mobile phone setup and error solving. Maybe required to conduct site visits if necessary.
Source IT solutions to support business operations if needed and provide support for existing systems.
...
-Works across all studios to help identify, promote, and share best IT practices, tools, and processes
-Helps determine the optimal level of standardization across studios and facilitates the adoption of processes and tools to capture the benefits of standardization
...
Installing hardware and software systems. Troubleshooting a variety of computer issues.
Setting up computer security measures.
Manage administer user accounts and security controls.
Administrating IT systems such as email, website, and client user accessibility.
Making sure printers, video conferencing systems and other IT related equipment is functioning.
Technical support to employees for internal desktop, laptop, and the associated network infrastructure.
Provides service, maintenance and repairs of computers, storages, network, and peripheral equipment.
Installs and support of client software applications and operating systems.
Performs IT related hardware installation configurations, diagnostics, routine moves, adds and changes.
We are seeking an experienced, motivated Remote IT Technician to join our team. The primary responsibilities of this role include triaging and dispatching support tickets via email and phone call, providing technical assistance to clients, and afterhours oversight. This is a remote position, which means that you will be working from home!
...
1. We are looking for a suitable candidates to working with us as an IT Technical Specialist / Support for our Customers (Multinational Companies)in Batu Berendam
2. Must have at least 6 months of working experience on IT Support environment
3. Strictly for local applicants / Malaysian citizen only
...