Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
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Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Responsible, trustworthy and high integrityBe the face of A&W by ensuring every guest receives friendly service. Address guest inquiries and concerns promptly and professionally
Provides quality food and beverages consistently by adhering to all SOP standards. Follows health, safety and sanitation guides for all products.
Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
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Responsible, trustworthy and high integrityBe the face of A&W by ensuring every guest receives friendly service. Address guest inquiries and concerns promptly and professionally
Provides quality food and beverages consistently by adhering to all SOP standards. Follows health, safety and sanitation guides for all products.
Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
...
JOB DESCRIPTION:
- Handling guests at the bar
- Clearing and setting tables
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve food and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu
- Stocking and cleaning the bar
BENEFITS
- Staff meal
- Hostel
- Transportation
- Medical insurance
- Staff discount
- Annual leave, emergency leave, sick leave & hospitalization, maternity & paternity leave, marriage leave and exam leave provided once confirm
Greet and seat guests with a warm and friendly demeanor.
Present menus, answer questions about menu items, and offer recommendations based on guest preferences.
Take orders accurately and efficiently, using a POS system if applicable.
Ensure clear communication with the kitchen staff to deliver orders correctly and promptly.
Maintain a clean and organized dining area by refilling water glasses, clearing dirty dishes, and resetting tables.
Check in with guests throughout their meal to ensure satisfaction and address any needs they may have.
Prepare bills, process payments (including cash and credit cards), and ensure accurate transactions.
Uphold all safety and sanitation standards.
Work collaboratively with other waitstaff and restaurant team members to provide a seamless dining experience.
Requirements
Minimum 2 Years Experience
Aged 25 years and above
Additional testimonials will help
Preferably staying around Sungai Buloh
No smokers or vapers
Responsible, trustworthy and high integrityBe the face of A&W by ensuring every guest receives friendly service. Address guest inquiries and concerns promptly and professionally
Provides quality food and beverages consistently by adhering to all SOP standards. Follows health, safety and sanitation guides for all products.
Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
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