We are hiring IT Support professionals to join our team in Kuala Lumpur for multiple positions: Network Administrator / Network Engineer, UNIX / Linux / Windows Support Engineer, Production Support Engineer and Desktop Support Engineer. In this role, you will monitor, maintain and troubleshoot IT systems, networks, servers or end-user devices depending on your area, respond to incidents and service requests, ensure system availability and performance, and work closely with other IT teams to resolve issues quickly. Please state the role you are applying for in your application.
Incident & Problem Management: Provide top-tier L1.5/L2 production support, overseeing availability, rapid incident response, and end-to-end resolution for core banking, APIs, and digital channels.