Own the end-to-end returns and replacement process, including customer communications, carrier coordination, shipment tracking, and warehouse receipt confirmation to ensure timely resolution.
Manage return-related inquiries and escalations from customers and internal stakeholders, providing updates, resolving exceptions, and delivering a positive customer experience.
Coordinate cross-functionally with Customer Experience, Warehouse, Inventory, and Logistics teams to ensure accurate processing, inventory reconciliation, and seamless returns operations.
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Manage supply chain operations: Oversee the daily movement of goods, from receiving to final distribution, to ensure efficiency
Coordinate logistics: Schedule delivenes, plan routes, and manage the flow of goods
Monitor and track shipments: Ensure all shipments arrive and depart on time and are handled according to customer requirements and interational standards.
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Inspect the forklift prior to use. Complete and sign the forklift checklist. Observe forklift and Work Saver battery transport to the charging station when battery charge is low. Safely operate Fork truck through employee traffic areas as well as other areas.
Check updated production schedule to confirm which item is scheduled to run and the correct packaging components are transported to the line.
Global Impact & Meaningful Mission : Your work will directly contribute to improving the lives of millions of people living with conditions like sleep apnea, COPD, and other chronic health issues. At ResMed, we’re not just creating devices—we're transforming lives.
Innovation-Driven Culture : As a leader in digital health and connected medical devices, innovation is at the heart of what we do. It's not just a buzzword here—it's the foundation of how we approach every challenge.
Career Growth & Development : Whether you're just starting out or an experienced professional, ResMed offers clear career development paths, cross-functional opportunities, and a platform to make a significant impact.
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Global Impact & Meaningful Mission : Your work will directly contribute to improving the lives of millions of people living with conditions like sleep apnea, COPD, and other chronic health issues. At ResMed, we’re not just creating devices—we're transforming lives.
Innovation-Driven Culture : As a leader in digital health and connected medical devices, innovation is at the heart of what we do. It's not just a buzzword here—it's the foundation of how we approach every challenge.
...
Global Impact & Meaningful Mission: Your work will directly contribute to improving the lives of millions of people living with conditions like sleep apnea, COPD, and other chronic health issues. At ResMed, we’re not just creating devices—we're transforming lives.
Innovation-Driven Culture: As a leader in digital health and connected medical devices, innovation is at the heart of what we do. It's not just a buzzword here—it's the foundation of how we approach every challenge.
...
Inspect the forklift prior to use. Complete and sign the forklift checklist. Observe forklift and Work Saver battery transport to the charging station when battery charge is low. Safely operate Fork truck through employee traffic areas as well as other areas.
Check updated production schedule to confirm which item is scheduled to run and the correct packaging components are transported to the line.
As a Contract Logistics Shift Leader at Kuehne+Nagel, you lead frontline warehouse operations that keep our supply chains moving every day. By guiding your team with clarity, discipline, and a strong focus on safety, you ensure our warehouses and distribution centres operate efficiently and reliably. Your leadership supports the accurate handling and timely delivery of goods that people depend on — from everyday essentials to time-sensitive products. At Kuehne+Nagel, it’s more than managing a shift; it’s about making a real difference through the work you lead.
As a Contract Logistics Shift Leader, you are responsible for ensuring the smooth, safe, and efficient day-to-day operation of the warehouse. By leading your team on the floor, you directly impact productivity, service quality, and customer satisfaction while maintaining full compliance with health, safety, and company standards.
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Lead and manage the logistics team and resources by devising clear work schedules and providing accurate information
Ensure all shipments, both outbound (local/export deliveries) and inbound, comply with company policies, international trade regulations, local regulations, customs requirements, and LMW licensing requirements, with strict adherence to documentation standards to minimize risk
Coordinate stock replenishments and optimize finished goods inventory across responsible areas, working with 3PL partners for warehousing, shipment, and transit time monitoring as per SLA.
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Inspect the forklift prior to use. Complete and sign the forklift checklist. Observe forklift and Work Saver battery transport to the charging station when battery charge is low. Safely operate Fork truck through employee traffic areas as well as other areas.
Check updated production schedule to confirm which item is scheduled to run and the correct packaging components are transported to the line.