Sales Administration & Transaction Processing: Execute end-to-end sales administration processes including booking, SPA documentation, loan documentation, and billing coordination, ensuring accuracy and timely processing.
Credit Control & Collections: Monitor purchaser payment schedules, follow up on outstanding payments, and ensure collections are in accordance with SPA terms and company policies.
Documentation & Data Management: Maintain accurate records of purchaser information, payment details, and transaction updates in the developer management system, ensuring completeness and accuracy.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Sales Administration & Transaction Processing: Execute end-to-end sales administration processes including booking, SPA documentation, loan documentation, and billing coordination, ensuring accuracy and timely processing.
Credit Control & Collections: Monitor purchaser payment schedules, follow up on outstanding payments, and ensure collections are in accordance with SPA terms and company policies.
Documentation & Data Management: Maintain accurate records of purchaser information, payment details, and transaction updates in the developer management system, ensuring completeness and accuracy.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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