Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.
Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.
Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.
...
Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
...
Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
Compile, prepare and maintain IT inventory list
Study and identify the solution design to improve the company's operational requirements
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