Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
...
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
...
The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
...
The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
...
Plan, prepare and coordinate with other divisions to finalize the budget requirement for the RMK budget application and subsequent annual Development Budget.
Facilitate the key-in of budget application into MyProjek System and update the financial status on a monthly basis or “as and when” required by ICU, JPM.
Facilitate the application of Notice of Change (NOC) for project whose scope and/or cost have varied from original approval particularly the budget and cost.
...
Manage the receiving and issuing of goods accurately and efficiently in accordance with established procedures
Conduct regular cycle counts and monthly stock audits to ensure 100% inventory accuracy.
Maintain optimum stock levels and establish appropriate reorder points for electrical, mechanical, and civil materials to minimize the risk of supply disruptions.
...
Setting up new and renegotiated fee schedules into billing system according to established policies and procedures, including non-standard set ups.
Contribute to the set-up of the billing system such as data analysis and impact analysis. Provide data to the invoicing system, follow up of manual and automated data loads.
Perform four-eye principle validation on all manual updates to the billing system and escalate to the management team in case of non-standard requests.
...